q09 questions- retirement planner and Help

hmmm - Q2009 dlx -

top menu command bar -> Help -> Quicken Help ? top menu command bar -> Tax -> Tax Planner top menu command bar -> Planning -> your choice

Time to re-install Quicken.

Well, this is extremely weird. My command bar now has an icon titled "Retirement Planner", but when clicked, it takes me online to an ad for Quicken Online Payroll. Something is really screwed up.

jo

for me - this was the top menu level bar - with text commands - not the row of icons...

and HELP is only on the top level text menu bar..

please keep things separate in the discussion - top level text menu command bar VS icon bar

BTW - if you Help About - what does it say for Version + Release

It certainly seems like something is corrupted; your data and/or your installation.

For example: if you convert a file that used Quicken planners ... Q2009 should automatically elect to display the "Planning" menu choice and the "Planning" tab. And that should allow you to open, and modify, the Retirement planner ... either from the Planning menu choice or the Planning tab. You should not have to go to the Setup tab and tell Quicken to "Show" the Planning tab when the converted file used planning data.

I don't have any idea which corruption is more likely, though I suppose the bit about the asterisks alongside the Planning menu choices makes me think of a corrupted installation. But if you can't recreate the problem in a New Quicken file (where you probably *would* have to use Setup to get access to Planning), that would suggest data corruption.

For reinstalling: I would reinstall to a totally new folder. Here are a couple of links about reinstalling.

As for repairing data corruption; Validating a Quicken Copy of your data is the only real option I know. You could try it on the converted data first, and if that didn't help, you could uninstall Q2009, reinstall Q2008 and Validate a Quicken Copy of the Q2008 data; then have Q2009 convert that Validated Copy. [You could combine the reinstall with the Validate of the old data ... reinstalling Q2008 once Q2009 has been uninstalled, Validating, uninstalling Q2008, then reinstalling Q2009.]

I don't recall anything like that.

Not sure. Normally, Quicken creates its automatic backups once every 7 days, depending on how often you run Quicken. Maybe today is the day for it to create the next one.

I don't know. My system is so old, and I overload it so much, I have very little expectation of speed. And I'm not sure I'd know how to determine the cause, or what to do to fix it, if I found it - I'm pretty much maxed out on this machine, and trying to hold off getting a new one for as long as possible.