Q2009 R7 update fails

I get a message that there was an update engine failure. What's this and what should I do?

Reply to
Jim T.
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Reply to
Robert Neville

Intuit just called me. They were collecting log files of those whose update failed.

I left my info at the aforementioed web site after Update 7 bombed on me twice today.

Unfortunately, I used the program ccleaner and it deleted my log files.

I couldn't help them, and the rep ended the call quickly saying he had others to call.

Seems like they're working on it.

Reply to
Mark Krubsack

same here on XP - downloaded the patch manually, and tried running it manually.

looking at the Update.log file - it really doesn't matter - as the patch is failing to locate & pattern match the previous "stub" module.

Wonder if this is the newly created Money Converter ????

Reply to
ps56k

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