QD:04 - Unable to activate downloads

You have to deactivate "Transaction Downloads" before you can edit the account.

The problem is I CAN'T DEACTIVATE transaction downloads as Quicken is indicating "Transaction Downloads not available" when I click Change Online Services button (there is NO activate/deactivate button like there is with my other online accounts). There's a total disconnect between the Account Attributes summary and the information in Change Online Services.

Is there a file where Quicken stores the transaction download activation? I tried renaming the QEL file to no avail.

Thanks for any help!

Why not just setup a new Quicken account for BofA and use "Shares transferred between accounts" to move your holdings from Q&R to BofA?

John:

That's a reasonable route to go - what do I lose though in terms of history, etc? I have purchased some stocks, mutual funds, etc. Would any dates change (ie, purchase dates, etc) that would impact returns calculations occur? I didn't want to QIF Export/Import but transferring shares seems reasonable.

Also, while you're here , would deleting the financial institutions file help any (I would rename it rather than delete it outright for easy reversal if anything goes wrong). If so, which file am I renaming? I tried renaming QEL, but didn't do anything.

Thanks again.

In my opinion, your history probably would be more correct; I can't see how it could be less correct from what you've posted.

Basically the transfer of shares between accounts does a single "Shares Removed" for each security in the old account, and one "Shares Added" for each old lot in the new account. The shares are "added" with their original purchase date and cost (purchase date is not the same as transaction date - initiate a Shares Added transaction to see this).

I believe someone has said they think that one type of return calculation is incorrectly affected; my memory's not so good on this but I think I didn't agree. I think earlier versions of Quicken may have had problems that were resolved in later versions. (Don't ask me just where to draw that line; I never used Q2003 and only tested for a few months with Q2004).

If there were drawbacks to transferring shares between accounts, creating a new account and moving the transactions there via qif export/import should eliminate any of those drawbacks ... except the historical inaccuracy that would make it appear that the transactions had occurred at BofA instead of Q&R.

Does Quick & Reilly offer downloads? Did they used to offer them but don't anymore? Are they still in business? If they are still in business and still offer downloads, you could try resetting the fi info. In the Online Center, hold down CTRL+F3 and click "Contact Info". In the "FI Action Required" dialog box, select Quick & Reilly, the click the "Refresh" button, then OK. Then do a One Step Update (I can't remember whether it matters if you have anything checked to be downloaded or not - you can try it both ways).

I think the "Refresh" should pretty much take care of problems that might exist in the financial institution file for Q&R so I don't think deleting the financial institution file would have much effect, but I don't think it would hurt. I think the file name is "fidir.txt"; can't remember offhand where it is.

No, Quick & Reilly was absorbed by Bank of America - I don't recall, but I don't think they offered downloads when they were a part of Fleet.

I had tried the control-F3 thing - but again, I can't do an Update as that button doesn't work. I can't delete Q&R from the FI list as it still has an account attached to it.

I guess I'm looking for the file that tells Quicken which accounts have downloads and which don't - can I modify or delete that file?

I tried deleting the "QEL" file but that didn't seem to do any good either.

I should probably just do the move shares thing, but it irritates me that there doesn't seem to be a workaround to get Q&R changed to Bank of America which would solve everything (I assume!). The FI in Account Details is grayed out so I can't change it - which I assume is because there's an activated download for it, but that's not true!

Thanks again - if you see anything else we can try, let me know - if not, I'll give the Move transaction a whirl!