Last week sometime, SallieMae Bank shut down for maintenance and upgrade. It has been a disaster for me, I can no longer log in w\ (Quicken 19 r21.17). As part of new "security" they made each customer change their password and the secret questions etc. I did that without issue using their web interface and made the change to Q password. The site no longer downloads transactions for me. I have tried the fix on Quicken, Deactivated and re-Activated the account several times with no progress. CS told me today that SMB no longer supports 3rd party programs and that they had only a few customers before that it would work on. I called (BS) and told her I have been doing it for 10 years and no problems until you changed your website. I can use the web browser to log in and manually copy the account data, PITA as it might be. All the other financial accounts are able to download transactions. Question them, is anybody else using SMB and having same type problems. Tx
- posted
4 years ago