Last week sometime, SallieMae Bank shut down for maintenance and upgrade.
It has been a disaster for me, I can no longer log in w\ (Quicken 19
r21.17). As part of new "security" they made each customer change their
password and the secret questions etc. I did that without issue using their
web interface and made the change to Q password. The site no longer
downloads transactions for me. I have tried the fix on Quicken,
Deactivated and re-Activated the account several times with no progress.
CS told me today that SMB no longer supports 3rd party programs and that
they had only a few customers before that it would work on. I called (BS)
and told her I have been doing it for 10 years and no problems until you
changed your website. I can use the web browser to log in and manually
copy the account data, PITA as it might be. All the other financial
accounts are able to download transactions. Question them, is anybody else
using SMB and having same type problems. Tx
- posted 10 months ago