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Quicken 2006P Went Catatonic on ! Nov

A few seconds after Quicken loaded my data file it quit responding as indicated by the Windows XP Task Manager.

I replaced the entire c: partition which contains Quicken as well as the OS with two earlier versions and the result was the same for both. The problem exists with my backup Quicken file as well.

This seemed to be time-related so I reset the date in the BIOS to 31 Oct and Quicken functioned normally. I then set the BIOS date back to today (1 Nov) and the problem returned.

The only change I made to the computer before this problem happened today was to load the trial version of MS Money. I ran a test and then removed it from the machine. I made no hardware changes.

Years ago there was malicious code circulating called Halloween Virus but the symptoms are different than what I am seeing. Of course there could be an entirely new Halloween virus. At any rate I am in the process of a complete virus scan now and have no hits yet.

One more thing that may or may not bear upon the problem. Somebody or something has sent me about ten emails with a 12 byte zip file over the last week. I did save one copy and looked at it in zipped form with a hex editor one time but did not execute it...at least not knowingly. This may or may not bear upon the problem. I'm sure that was malicious code but harmless if not run (I hope).

Is anyone else having this problem or is it peculiar to my machine?

Reply to
JB
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Not seeing the problem here -- Q2006D still functioning as it was yesterday.

Reply to
pjhartman

Installed R3 on notebook and desktop running Q2006P. Both installations of Quicken lock on startup after displaying the One Step Update Screen. No other changes made to systems other than installing R3.

Reply to
Hammer

Follow-up: Changed the system date back to 10/31/2005 and Q2006P runs normally.

Houston, we have a problem........

Reply to
Hammer

I don't have Q2006 configured to run One Step Update at program start.

To test if this was the problem, I configured Q2006 to run the OSU at start.

It didn't make a difference; my copy is still functioning.

Reply to
pjhartman

Tried resetting date back to 11/1/2005. Quicken hangs. Task managers shows qw.exe is using 95-99% of cpu cycles.

XP Home

512MB memory on desktop, 1GB on notebook 72GB free disk space Norton Anti-Virus on desktop, McAfee on notebook

Reply to
Hammer

I can only speculate that it's a difference between the Deluxe and Premier versions. Have you tried disabling the One Step Update at startup (with your CPU date 10/31) and then setting the date to 11/01?

Reply to
pjhartman

Wow, this is quite disturbing. I'm running QP2006 R3, but I do not have OSU configured to run when Quicken starts. I leave my computer on 24/7 and reboot periodically. (Yesterday I happened to reboot.) I do run OSU manually as my first step when I run Quicken each morning. So far, all is working fine. PC's clock is set to correct date and time, EST.

Regards,

Margaret

Reply to
Margaret Wilson

I set date back to 10/31 and set the Online Update NOT to run on startup.

Set the date back to 11/1. Quicken still hangs on startup with Online Update on Startup set to "Off".

Reply to
Hammer

On the Intuit KB there is an article 3795 that may have the solution. I would post the full link, but the new Intuit KB does not (yet) allow direct links to the articles. Just search on the article # and it'll come up.

Reply to
Mike

Brilliant! Problem solved, at least for me. I'm suprised that Quicken couldn't handle the relatively small number of investment transactions I have.

Thanks Mike!

The solution is, from Quicken's Support site:

"Quicken has an alert that will notify you if your capital gains for the year are above or below a certain dollar amount. The alert is only active from November 1 through December 31. If you have a large number of investment transactions, Quicken may freeze or lock up while calculating the capital gains for this alert. To resolve this issue, turn off the alert in Quicken. 1.. Exit Quicken. 2.. On the Microsoft® Windows® taskbar double click the time. 3.. Change the date to October 31, 2005 and click OK. 4.. Open Quicken and select the Tools menu > Setup Alerts. 5.. Click the + next to Investments and then the + next to Capital gains/losses. 6.. Click the Cap. gains for the year check box to clear it. 7.. Click OK. 8.. Exit Quicken. 9.. On the Windows taskbar, double click the time and set the system date to the current date. Click OK 10.. Open Quicken."

Reply to
Hammer

That fixed my problem also. Thank you to all who checked and researched this problem.

In my case, I do have over a dozen capital gains but they are all zero except for one which was 27 cents. The latter is the result of a mistake I made but the rest of them arise from the way I handle treasury bill sales.

JB

Reply to
JB

-and-

This hardly 'solves' or "resolves" the issue. It merely provides a bypass to the program avoid performing a function that is implemented incorrectly, leading to an unexpected and desired outage.

What's the joke, you tell the doctor when you hit your head, it hurts, and he tells you don't hit your head??

Work w/Intuit on 'fixing' it!

Reply to
Andrew

I agree. Bugs need fixes, not arcane workarounds. If it happened on November 1, who's to say it won't recur on December 1 without a real fix?

Remember to report all Quicken bugs at

formatting link
.

- Bob

Reply to
Bob Weissman

I want to give a HUGE thank you to you folks for this fix. I was on the phone with Quicken today for an hour, after spending several hours myself, trying to get my program to run. It turns out I have a far-too-big data file, and this Capital Gains alert pushed Quicken 2006 over the edge. I couldn't do anything. For my hour on the phone, Quicken gave me the news that there was NOTHING to be done. I had to start over and would lose ALL of my data accumulated since 1998, which was the last time I had made a Year-End copy (I know, I'm bad).

So after being depressed for an hour, I came back here to see if anyone had a workaround for "too large" files and found this! A miracle! I reset my PC clock, opened Quicken 06 without the data file (one trick I did learn from Customer Service) and turned off the Capital Gains alerts. The I was able to bring in my latest backup data file. I immediately made a Year End copy, to shrink down the size of the file. Except for the last 45 days or so, I have everything. I lost those 45 days because Customer "Help" had me overwrite my data with backup versions :-( Oh well, at least I didn't listen when they said I had to forget about my past data!

Aga>>Hammer wrote:

Reply to
traderdad

For those of you who had this problem, what was the size of your data file?

Reply to
DaveLessnau

My Qdata file is about 17MB. I didn't know there was a limit???

- Andrew: Intuit is aware of the problem. It's up to them to fix it, not me.

Reply to
Hammer

There isn't; but the problem doesn't have to do with the size of the Quicken fileset.

The problem has to do with calculating capital gains for the year and comparing them to a user supplied amount. So I suspect that the problem has more to do with the number of securities you own, the number of sales you had this year, and possibly the size of your price history file (.qph) ... coupled with some bug and/or poor choice of approach for making the calculation. And if you had some corruption in the price history file, that could contribute as well.

Reply to
John Pollard

I meant to say, the problem doesn't have to do with the size of the .qdf file, per se.

Reply to
John Pollard

I'd like to say I own a boatload of securities with tons of transactions, (mostly reinvested dividends!) - but unfortunately I invest only in mutual funds and have a total of only 15 different funds. Transactions are nominal on the funds and monthly on the money market accounts, so the number of transactions or the number of securities should not be the source of the problem.

The price history file is about 5MB in size. Some of the funds, and prices, date back to 1993 when I first started using Quicken seriously. (The first entry I have in Quicken is dated 1988).

I've never used "Year End Copy" because one of the benefits of Quicken to me is having all of my financial records in one place...including records from prior years. To do otherwise seems to be a waste of time and effort.

Reply to
Hammer

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