I am helping a friend. We both have Quicken 2010 R2, using Windows XP Home. I have the action bar, the tool bar,the account bar docked on the left and tabs all showing.
He has none of these....but perhaps the action bar. He is another city and I am talking with him over the phone. It is hard to tell EXACTLY what is on his screen. I told him to go to VIEW and be sure there were checks in "Show tabs and action bar" and "Show Tool Bar" and that there checks in his account bar menu next to "Dock" and "On The Left". He has done all of this.....but to no avail.
When I click on VIEW I have a different drop down menu than he does. He has something like Classic View/Stand View/ etc etc. These are not even choices to me.
He was in classic view because it "ungreyed" more of the item on the row where "file/edit/view/tools/etc/etc" is. I have had him choose the classic view and the standard view and then made sure he had the checks in the view menu as described above.
He still can not see his account bar, his tool bar, his tabs, and perhaps his action bar.
Any help would be appreciated