Hi, Jerry.
I don't really think of it as a problem, just as a curiosity. Quicken is working fine for me and the only time I see a problem is when I go looking for one. ; still running Q2011 Deluxe Revision R 8 (20.1.8.6) - the latest, so far as
Hi RC,
Since John hasn't responded yet, let me describe what I know. I'll let John confirm, correct or expand my explanation if he so chooses.
The BACKUP directory is created in the same folder as your QDF file. To the best of my knowledge this is not user-tunable.
Multiple QDF files in the same directory share the same BACKUP folder. QDF files in separate folders use separate BACKUP folders. The QDF file can be kept in any folder that has the appropriate access permissions; the rightmost component of that folder name is arbitrary, i.e. it need not be either "Quicken" or "QuickenW".
In the past the QDF file [set] was kept, at least by default, in the same folder as the Quicken program files. The rightmost component of the [default] Quicken installation folder was "Quicken" when I started using Q98 but I suspect it may have been "QuickenW" when you started [to distinguish it from the coexisting DOS version]. Looks like you may have retained your QDF files in a "QuickenW" folder even after the default Quicken installation folder changed to "Quicken."
FWIW my BACKUP folder has 5 Q10 backup files plus 5 Q08 backup file *sets* that [understandably] Quicken never deleted for me when I installed Q10.
I first noticed the Automatic Backups check box in Q10 and I suspect, but can't confirm, that it was added as part of the redesign of the backup mechanism for that version.
The "Open Backup Directory" link is new for Q11. It works fine for me [Windows 7 HP SP1, Q11 H&B R8].
My QDF file and its BACKUP folder are in C:\Users\Jerry\My Documents\Quicken. I copied my QDF file, but not its BACKUP folder, to C:\QuickenW, opened the copy, and got the same popup error message you got when I clicked the "Open Backup Directory" link. When I closed the copy an automatic backup was made in the newly-created C:\QuickenW\BACKUP folder. Reopening the QDF copy and clicking the "Open Backup Directory" link correctly located the newly-created BACKUP folder.
Don't know what your problem is RC, but it doesn't appear to be the "W" at the end of the folder name nor its location directly under the root directory for your file system. You might try renaming the BACKUP folder, letting Quicken create a new one, and seeing if "Open Backup Directory" can find that one. If that doesn't work, try renaming your QuickenW directory, creating a new one, copying your Quicken files [but not the BACKUP directory] to your new QuickenW directory, then opening that QDF copy. Sometimes Windows, application program bugs or malware mess up access permissions and recreating affected folders and/or files clears up mysterious problems.
Other than the above I'm out of ideas.
Jerry