Quicken 2018 Deluxe Update

Running Quicken 2018 Deluxe, when I do a One Step Update, I get the
message "A free update to Quicken is available." I click "Download
Update..." It does an automatic backup. In the update Windows that
then appears, it tells me I'm running R14.23 and the latest version is
R14.27. I click "Update" and I get the message
"An error occurred
quickenPatch needs administrative privileges to update Quicken. You
can do this in either of two ways:
1. When prompted, enter an administrator's username and password.
2. In Windows Explorer right click quickenPatch.exe and click "Run as
Since I am never prompted, I can't do number 1, so I tried number 2.
quickenpatch.exe was in c:\Program Files (x86)\Quicken, so I went
there and did as the message said. I then get the message
"An error occurred
Unable to check for updates, the server file failed to load."
Am I doing something wrong, or is something wrong with the update?
What should I do now?
Reply to
Ken Blake

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