A payee who had billed me in error mailed the uncashed bill pay check back to me.
My account has direct connect download of transactions from my Wachovia checking account, and Quicken bill pay to write checks. I use automatic reconcile.
So now I have a check in my register and in Quicken bill pay that will never clear. I'm afraid to flail around trying to get rid of it since it seems Quicken is capable of getting totally confused if you do the wrong thing.
Can anyone advise me on the correct way to deal with this?
I can think of two possibilities.
- Delete the transaction. (I can't cancel it). I don't know if that will work, and don't know what will happen when I synchronize with Quicken bill pay after the delete.
- Manually reconcile that transaction and enter and manually reconcile a compensating deposit. I don't know what will happen to my auto-reconcile if I manually reconcile a transaction.