If there is anyone who may have a clue as to what may be going on .....please let me know
We use quicken to to do daily finances We DO NOT download statements from banks or any other source into quicken
We DO download the statement to spreadsheet and cross reference MANUALLY from quicken to the spreadsheet while manually double checking and entering receipts
this is how we KNOW quicken is F-ING things up
the following is an example of what happened the other day
start quicken double check balance shown in quicken check against balance on the corresponding bank statement start entering new transactions every 3 or 4 entries double check ending balance after only about a dozen entries the balance is out in this case over $500
go back and triple check all entries just done no problem
spend the rest of the afternoon going through line by line to find where the balance does not add up
find the right one
you can plainly see the error
example balance = $1500.00 next transaction --- enter - walmart $22.00 for whatever - chicken dumplings balance = $1496.08
WTF ????
balance should be $1478
delete the $22 charge and re-enter it - nothing changes delete the $22 charge and put in $222 charge ( thats a whole lota chicken dumplings! ) NOW it calculates correctly
Change it back to $22 and it recalculates correctly
go to the bottom of the register and check the balance
now its out by a DIFFERENT amount
again line by line to find the miscalculation yesterday, it did this 4 times and we went all the way back to the beginning of the year
We have had this issue in the past in the 08 and 09 versions
when we upgraded to 2010 it was a new computer WIN 7 Fresh install of quicken NO upgrade ALL fresh - did NOT migrate over the previous database / backup file
so this meant a ton of time recreating all the categories again NO old entries
It had been fine for all of 2010 now it is starting this garbage again
so this was a brand new computer brand new install DB from scratch
NOTHING from the old system
This was the first time trying this method
This is now a consistent problem for 4 freakin years The only reason we know is because we MANUALLY go through line by line every transaction
kinda makes it pointless to use a software package
in the past we have opened up quicken and did the balance comparison and found it OUT before even entering anything
Have not been able to find anything relating to this issue
I find strange to think that this is only us when it has been happening for so long
any ideas would be welcome
thanks