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Quicken locks computer

Quicken 2017, Home & Business, Version R15.13, Build 26.1.15.13 running on Windows 7 x64 Version 6.1.7601, SP 1 32MB memory, Intel i7@4.09 GHZ . Opens to Investing, Portfolio. Upon selection of the Update button , the screen turns semi-transparent and locks the computer. Cannot switch (via alt/tab) to desktop, must ctl-alt-del to start task maager and kill the process to get the computer back. Started acting up this morning. Restored backup file with no sucess. R. Wink

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rwwink
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I suspect your Quicken ID token has expired. I suggest you reset the Quicken ID associated with the data file: select "Edit"->"Preferences...", "Quicken ID, Mobile & Alerts", "Sign in as a Different User", ...

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Sherlock

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rwwink

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rwwink

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