Quicken 2017, Home & Business, Version R15.13, Build 220.127.116.11
running on Windows 7 x64 Version 6.1.7601, SP 1 32MB memory, Intel
email@example.com GHZ . Opens to Investing, Portfolio. Upon selection of the
Update button , the screen turns semi-transparent and locks the
computer. Cannot switch (via alt/tab) to desktop, must ctl-alt-del to
start task maager and kill the process to get the computer back.
Started acting up this morning. Restored backup file with no sucess.
I suspect your Quicken ID token has expired. I suggest you reset the
Quicken ID associated with the data file: select
"Edit"->"Preferences...", "Quicken ID, Mobile & Alerts", "Sign in as a
Different User", ...
Didn't get it done. When I get to "Quicken ID, Mobile & Alerts">"Sign
in as a Different User" it locked up. The circle ran and ran. Used
ctl-alt-del to start task maager and kill the process. So I went to
myaccount on quicken.com and changed the passwork and logged out.
Using the new passwork, I logged back into myaccount without any
trouble. Shut it down and opened Quicken on the desktop and tried to
do an update and the whole thing lockuped again.
On Mon, 26 Feb 2018 13:35:57 -0800, Sherlock