Quicken Password

In the past few days when I open my Quicken file I am asked for a quicken password,the is a blank screen I an cannot enter a password. I have repeated been required to enter a password.
What can I do to stop this action. I need to update my files!
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Double checking - do you mean a "Quicken ID" password or a "Data File Password" - two different things.
Regards - 
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