Quicken's New Subscription Model - Your Quicken Data Will Be Read-Only If You Don't Pay Up

Quicken Inc recently announced a new subscription model. The subscription i s for 1 year and the price point appears to be approximately 2.5 times what
the current year versions sell for.
More concerning than the price increase is your Quicken data will become re ad-only if you fail to renew the subscription.
This new model is currently being test driven with the Canadian version of Quicken 2017 and, if nothing changes between now and the roll out of Quicke n 2018, it will likely be the model for US versions of Quicken.
To read the details of the subscription model, see the Quicken Canada Order Questions here:
https://www.quicken.com/support/quicken-canada-order-questions
Here is an excerpt from the order questions FAQ with the info on what happe ns if your subscription expires:
What happens when my Quicken subscription ends? When your Quicken subscription ends, you'll still be able to access, view, and export all of your financial data. You will never be blocked from acces sing your financial history. However, Quicken will switch to a reduced func tionality mode. In this mode, some features may be limited or unavailable. For example: •You can open existing data files and see all your ex isting data •You can view, edit and delete existing transactions—includ ing attachments. •You can create, run, print and save reports. •You can export your data, make or restore a backup, and make a cop y of a file. •You cannot access any Connected Services such as bank downloads, s tock quotes, online bill pay, bill linking, credit score, or mobile sync. •You cannot add new transactions via file import or manual entry.
There is a suggestion on the Quicken Community forum that Quicken Inc shoul d reverse its decision to change to a subscription that makes the user's da ta read-only if they stop paying, with a lengthy discussion on the topic. T hat discussion has been closed to further comments, but you can still vote for the suggestion. Note - you will need to register for the forum to vote.
https://getsatisfaction.com/quickencommunity/topics/quicken-inc-should-reve rse-its-decision-to-change-to-a-subscription-that-makes-the-users-data-read -only-if-they?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all
If you feel strongly about the new subscription model and would like to con tact Quicken Inc CEO Eric Dunn, you can find the corporate headquarters add ress and phone number here:
https://www.quicken.com/locations
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On Sun, 12 Feb 2017 11:53:51 -0800 (PST), snipped-for-privacy@gmail.com wrote:

I do, but I doubt writing to what appears to be an extortion-happy CEO is going to make an iota of difference in the execution of a strategy that is in place.
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On 2/12/2017 2:53 PM, snipped-for-privacy@gmail.com wrote:

I would not mind a subscription but 2.5 x current price per year seems greedy to me.
Current pricing equivalent of upgrading every year, assuming no price increases, is 1 x, upgrading every second year 0.5 x, and every third year, 0.33 x.
A fairer price would be 1x for a 1 year subscription and multi-year subscriptions lower per year. Maybe offer 1.6x for 2 years, and 1.2x for 3 years.
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I'm on the other side of this sort of.
My big concert is that the new Quicken owners create a sustanable business model - because I know of no alterntive to Quicken.
Today, Quicken in effect costs me $15 a year - which is way less than I think its worth.
The danger as i see it is that if they set the price too high and loose customers they won't get them back by dropping the price. But if they set it too low they'll go out of business!
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Current pricing models were set when nearly everyone had a PC or laptop. Those days have long passed.

It's not about fairness, since everyone's definition of fair is different. It's about setting a price that maximizes profit and reflects how much buyers value the software. If they price it too low or too high, they go out of business.
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On 2/12/2017 10:24 PM, Arthur Conan Doyle wrote:

Quicken's annual upgrades are just incremental and sometimes only cosmetic and that is why I think 2.5x per year is excessive. I now upgrade only every 2 or 3 years but I am willing to pay more to keep Quicken in business.
My suggestion would increase everyone's cost except for those that now upgrade annually. It would also increase the company's income and provide a continuing user subscription base for them to plan future offerings.
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wrote:

seems

laptop. Those

for

different. It's

buyers value

business.

I agree completely. I also upgrade only every two or three years, but would be willing to do so every year if there were real improvements in the new year's version.
And I wouldn't mind paying for an annual subscription if the price were not excessive. Going to 2.5 times the current selling price is *way* too excessive. If they do this, I fear that they will lose a large percentage of their clientele, and go out of business; that would be a terrible shame, not only for the company, but for all of us who use Quicken.
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wrote:

The Canadian model of 2.5x - is that Canadian dollars? If so, that number should be less in dollars US for the company to get equivalent revenue.
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"Zaidy036" wrote
Quicken's annual upgrades are just incremental and sometimes only cosmetic and that is why I think 2.5x per year is excessive. ----------------------------------------------------------------------
You are only able to determine whether Quicken's price is excessive to you.
The "market" for financial software is the only place where appropriate prices can be determined. Just because you do not find sufficient benefit to cause you to pay the price, does not mean others share your opinion. Neither Quicken nor any other product/service can afford to set their prices so that every buyer, and potential buyer, will believe those prices are worth paying.
Your personal choices can only speak to your own opinion - they can not speak for other's personal choices.
If you do not believe Quicken provides you with benefits that are worth the price, you are welcome to exercise your options: use another financial software product; use a substitute product (such as Excel); commission someone to create a product for you; create your own product (practically everyone claims to be a "coder" today - but none have been able to create a better product than Quicken ... should make you think); or use pencil and paper.
Quicken must attempt to choose a price that maximizes their profits - which requires providing the combination of features and cost that produces the best financial result ... which causes enough customers to pay for the product to cause it to remain a viable product.
Customer price preference comprises only one of the two parts of the "right" price - if customers of a product are not willing to pay for the features they want ... one way or the other, they will not get those features from that product.
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Although a steep price increase is concerning, my primary reason for postin g was the fact that your data file will become read only should your subscr iption lapse. The confirmation of subscription will be done using the Intui t ID. So you're continued ability to enter data will rely on successfully p honing home to Quicken Inc periodically.
No one else finds this aspect of the new subscription model concerning?
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On Mon, 13 Feb 2017 19:14:16 -0800 (PST), snipped-for-privacy@gmail.com wrote:

I find it extremely concerning.
It's one of the reasons I used the phrase "extortion-happy" in an earlier message.
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No, that's how a subscription works. The data is yours but the manipulation, aggregation and use of the data by the Qucken program is only as good as the subscription lasts. No one would argue that once their Microsoft Word subscription expires, they should just continue using Word as if nothing had happened, do they? Why is Quicken any different? Quicken is a lot more than just Internet downloads... if you don't want to use Quicken, export your data and use a different program.
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Although a steep price increase is concerning, my primary reason for posting was the fact that your data file will become read only should your subscription lapse. The confirmation of subscription will be done using the Intuit ID. So you're continued ability to enter data will rely on successfully phoning home to Quicken Inc periodically.
No one else finds this aspect of the new subscription model concerning?
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On 2017-08-26 20:43:31 +0000, JohnA said:

Microsoft supports both subscription and non-subscription models for their Office products. Quicken was proposing to only provide a subscription model for Quicken.
IHowever, in early August, Quicken announced they decided to change the behavior of the product for subscription customers after membership expires. Quicken's new subscription model now appears to be the same as their "non-subscription" model except the term of membership for Online Services and Support has been reduced from three years to one year. In other words, we should continue to be able to use Quicken after membership expires. The Quicken subscription is only for Online Services and Support.
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wrote:

Except my Word installed on my PC doesn't expire. I can chooose not to have the subscription version.

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to have the subscription version
Are you suggesting that any subscription based software product must have non-subscription based alternatives to be viable? According to Gartner, more than 80% of software vendors will change their business model to subscription by 2020 (http://www.gartner.com/smarterwithgartner/moving-to-a-software-subscription-model /). Can you guarantee that Microsoft will always have a non-subscription based model alternative available to customers?
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On 8/27/2017 11:30 PM, JohnA wrote:

This will have a wonderful unintended consequence. Not so wonderful for the vendors, but for the users.
If and when this happens, MILLIONS of users will become fixed at their most recent software versions which are NOT subscription based.
No more annual updates, so-called feature improvements, etc. Just solid, working software that will last.
Who needs all the bells and whistles added each year to convince (scam) users into spending more money for a newer version?
WORD, Excel, even Quicken - just leave them alone! They work.
Can't speak to the downloading of information from financial institutions, though. But I doubt most people use or really need that. I do not.
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On Monday, August 28, 2017 at 7:46:21 AM UTC-5, Taxed and Spent wrote:

"Can't speak to the downloading of information from financial institutions, though. But I doubt most people use or really need that. I do not."
Are you BSing me??? That's one of the most valuable features of Quicken. It even allowed me to detect a fraudulent use of my wife's credit card in SUCH a timely manner, that the cops knew were the crooks would be and were able to arrest them.
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On 2017-08-28 10:20 AM, danbrown wrote:

I log on, for free, to my banks almost every day--that way I noted that someone in Brazil fraudulently used one of my CC numbers. No need for Quicken downloads for that purpose.
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wrote:

"Need" is too strong a word of course, but a single Quicken download gets me all the transactions for all my banks, brokerage accounts, etc. It's much easier and I greatly prefer it that way; no "need" to log onto multiple web sites.
And Quicken having been updated as a result of doing this, the monthly reconciliation of each account is extremely easy; it takes just a few seconds to do in Quicken
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On 8/28/2017 10:22 AM, Sharx35 wrote:

I get e-mails for all my cc transactions - so spotting fraud is easy and timely.
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