+++++++++++++++++++++++++++++++++++++++++++++++++++ "I am sitting down in front of my computer today starting my 2008 taxes. I am using Quicken Rental Property Manager, version 2.5, an older version.
I expected to be using Quicken Rental Property Manager 2009. I purchased the newer version towards the end of last year. During installation, the new version uninstalled my previous version. Imagine my surprise when I could no longer access my 2007 Quicken tax files!
I chatted on-line with your personal several times in October 2008. After about two hours of chatting and attempting conversions, we determined that there was no way to convert my old files to the 2009 version of rental property manager. Your representatives told me that this was inherent in the 2009 version and could not be overcome. So Quicken Rental Property Manager 2009 was worthless to me! I requested and received a refund. I reinstalled the older version.
Mulling all this over, I felt that the top executives at Intuit should know about this product failure.
I have no interest in connecting with my bank accounts, which appears to be what Quicken Rental Property Manager 2009 does well. I simply want to enter the rents received and the expenses for my rentals and print out a tax report for my accountant. It seems to me this is one basic thing that rental property manager should do and should do well, but it also has to access my previous year's records." +++++++++++++++++++++++++++++++++++++++++++++++++++