I have a small checking account that I seldom use. This month, I ran into
an unusual problem. Quicken will not let me balance my account unless I
check off some checks -- but I don't have any this month! I tried several
times and finally had to balance by entering the small amount of interest
manually, then checked it off like a deposit. That gave me a correctly
balanced account, but it is strange that Quicken would insist that I check
off non-existent entries. Has anyone else run into this, and is there a
correction for it? I am using Quicken Deluxe 99 running under Win XP-Home
Yes, there is, because there is both a service charge and a small interest
payment. Admittedly, they are small and I could enter them manually -- but
I use Quicken every month and like to have an exact balance.
Never experienced that. I just go online to my bank to get the
charges and interest payments then appear in the register just lik a
appear with a C meaning they have clearred and reconciliation proceeds
But I'm using the latest version of Quicken.
Mary - Are you saying that when you clicked 'RECONCILE', even though ALL the
entries in your account were cleared, you did NOT get the data input box
where you enter opening and closing balances as well as the bank charges and
I have a small account that I keep open in a local commercial bank that had
no activity in the past month except for .10 interest. I balanced that, and
things were fine. (When doing that, I did have to enter .10 in the 'Enter
and categorize your interest...' section of the reconciliation panel. After
doing that reconciliation, I hit RECONCILE again and STILL GOT the data
entry box even though EVERY ENTRY in the account has been marked 'R'. So
I don't understand what I am doing differently than you did, but yet, I can
indeed enter the RECONCILIATION process. Am I missing something in your
No, I did get that box. I entered the the closing balance and also the
service charge and a tiny amount of interest. Then I clicked OK, and
reconcile opened to the page where I usually click on cleared checks. Since
there was nothing to clear, I checked "finish." That's where the problem
was. I tried a number of times and always got a message that said something
to the effect that I had to check off entries to proceed. I could not get
past that box. Finally, I cancelled the reconcile and entered the service
charge manually (like entering a check) instead of entering it in the
opening "reconcile" box. Then, I could check on "finish" and complete the
process. But, this really doesn't make any sense.
When you got the ORIGINAL box, did you enter a closing balance that was
different from the opening balance as well as the service charge? Then you
should have received the dialog with the service charge already entered as
'C' without any other transactions listed, I think. At that point, you
should have been able to finish. I think the key here is that you need to
ensure that your closing balance in the original dialog box was *different*
from the opening balance, as well it should have been since you had that
Yes, I did all that, and I did it several times -- that is, I entered the
new closing balance and entered the interest and service charge in the
original box, and they were marked with a "c" when I went to the next stage
(transaction list). However, Quicken would *not* let me finish -- each
time, I got the dialog box indicating that *I* must check off something.
When I said I did it several times, I mean that I checked the box to finish
later without saving, then started the process all over again, and still got
the same results each time. I was finally able to reconcile only when I did
*not* enter anything except the closing balance in the original box, and I
manually listed interest and service charge as transactions. Then I checked
them off like cleared checks -- and Quicken then accepted my "perfect"
balance. It's really puzzling and non-functional.
Incidentally, I know the version I am using (Quicken Deluxe 99) is now many
generations out-of-date. However, I have purchased several updates, tried
them out and didn't like them as well. I only tried them for a short time
because Quicken is not backward-compatible and I did not want enter so much
information that it would take a lot of time to re-do if I returned to the
earlier version. That is really unfortunate. Other programs that I use
(such as WordPerfect -- not a financial program, obviously) are
backward-compatible, and I even use different versions at home and the
office but am able to transport files back and forth with no difficulty. I
don't do online banking and only use Quicken for my checking.
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