TurboTax installation error

TurboTax 2011 won't install if it doesn't find the right fonts (Arial and Verdana). They are installed on my Windows 7 but they do not show up in the Fonts folder, which is where TTax expects to find them. Intuit's fix is to restore previous versions, but this is a new computer, so there are no previous versions. I tried manually installing these fonts, but they still don't show in that folder and so installation fails. Intuit acknowledges this problem but has no solution. Does anybody know of a workaround?

"windwatcher" wrote

TurboTax 2011 won't install if it doesn't find the right fonts (Arial and Verdana). They are installed on my Windows 7 but they do not show up in the Fonts folder, which is where TTax expects to find them. Intuit's fix is to restore previous versions, but this is a new computer, so there are no previous versions. I tried manually installing these fonts, but they still don't show in that folder and so installation fails. Intuit acknowledges this problem but has no solution. Does anybody know of a workaround?

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Why not just copy the fonts from their current folder to the folder where Quicken wants to find them?

"John Pollard" wrote in news:jiqijr$pme$ snipped-for-privacy@dont-email.me:

I have a whole lot of arial fonts in C:\Windows\winsxs, but nowhere else is a file with part of its name as "arial" as a font file.

TT '11 installed just fine.

This is a little different installation problem with TT 2011. On an XP it wouldnt install without Service Pack 3. I finally was able to download SP3 (twice) and I think I installed it-you pick Int Exp to open it with. But even after rebooting, TT refuses to install, saying I need SP3. Does anyone have the answer to that one? John Polasek snip

John Polasek wrote in news: snipped-for-privacy@4ax.com:

You think you installed it?? Right click on My Computer and see what it says there. Then you know.

If it was me that was concerned, I'd need a translation = whats is Int Exp?

SP3 (IIRC, it's been years since I did that) was not easy to install. TT2011 runs fine under Win7 ... Maybe it's time for a new machine? They've gotten quite cheap since XP ... But, of course, I have no insight into your finances, so please excuse the remark.

You're right it shows service pack two in \computer\system information. My Firefox download page shows two separate downloads of the package. But several times I tried to open it with Internet Explorer and it never did get installed. I fumbled my way from the "my computer" site into downloading all the updates that I've been ignoring so it's taking an hour (or way more!). (It's hard to see how a prosaic program like TurboTax would benefit from having service pack three instead of two). I have a window 7 laptop with I3 to speed up Dragon NaturallySpeaking, but my prior years TurboTax records are on the XP, where I prefer to work anyway. That prior years's linkage is one of the advantages of TurboTax. And thanks for the information.

John Polasek

John Polasek wrote in news: snipped-for-privacy@4ax.com:

You know (I think) what to do to make life easier. If you need encryption, get truecrypt. Google "how to geek" for instructions. Copy the tax2010 file to your laptop, install TT11 on the laptop, and when all is finished copy the 2011 tax stuff to the XP machine.

Han: Thanks for the tip; that should work, but I avoid using the laptop and Win7 because of the keyboard and also for Win7 ceasing Outlook Express in favor of (yuk) hotmail. But I have a Logitech G110 keyboard connected, for those times when I do have to type (but as much as possible I dictate with Dragon [it needs keyboard backup]). The G110 KB is wonderful in having 36 programmable macro keys (12 keys in 3 layers). My desktop has a Mckay keyboard with 24 programmable keys. Also indispensible is Active Word of which I have about 150 active words. For example, I type "bank" + F7 and I jump into Quicken, "Bankam" + F7 and I'm on Bank of America on line. You can type the F7 command on any part of any screen whatsoever. You can try Active Words. com, something like that, and use, freely, up to 30 AW's. John Polasek

John Polasek wrote in news: snipped-for-privacy@4ax.com:

. I'm not that fond of my Asus X53E laptop keyboard, but it does the job. No programmable keys, but it has a numeric keypad. Outhouse Express I've always considered an abomination. I'm a diehard Eudora fan. And it is definitely different from OE!! Need help with Eudora? go to