VISA OSB didn't download all bank transactions that had cleared the bank

Nov 17, 2025 0 Replies

I have a VISA card and after I downloaded (OSB) my transactions today, I had a reconciliation error after the download completed. If I manually 'clear' the last three uncleared transactions (that I pre-entered but haven't been downloaded) in the reconciliation window, the balance is correct.



Bank uses Express Connect Web Plus+. Q Deluxe release level is R64.35 on Win 11.



The online bank account shows these are not in PENDING status but indeed had cleared. So I ODB should have downloaded the transactions so Quicken would have them in 'c' status. But it didn't ,thus I had this error since the online balance was including these 3 transactions.



Anyone ever see this behavior before?



(I bailed out of the reconciliation process; did NOT have a adjustment transaction added to the account as I have a feeling this will resolve itself tomorrow on a new download.)


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