An 'interesting' proposal from LloydsTSB.

Apr 23, 2008 20 Replies

I'm just coming to the end of a two year LloydTSB monthly saver account - interest rate 8%, maximum savings £250 per month. They've written to remind me of this, and that the account will be converted to an Easy Saver, and the standing order will continue fine. And they're going to pay me a tracker rate - it tracks the B of E base rate. However, it tracks it by paying 1.5% below the base rate. I'll get 3.5% gross, 2.8 net. If banks have liquidity problems then, as well as all the deals to attract new money from depositors, they could maybe start treating existing customers a bit better than this, instead of losing those who manage their money, and trying to feed off the inertia of others. Ordinary internet savings account are now paying 6.5. For long term savings with regular monthly deposits, 3.5% isn't too impressive.



Toom


Er, how exactly do you think they can afford to pay 8% interest on the regular saver in the first place? The whole business model revolves around customer inertia. If it wasn't for customer inertia the regular saver rate would not be 3% above the base rate!

You seem to want to have your cake and eat it. In fact you *can* have your cake and eat it, you just need to put a little effort into moving your money elsewhere having taken advantage of the subsidy LTSB have provided you with in the hope you'll be "inert".

You not only want to have your cake and eat it, you want to sit back and have it spoonfed!!

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

treating

others.

impressive.

revolves

Sorry, were you after a "ooh aren't LTSB scum for wanting something back off you after giving you a loss leading interest rate for a year" type response? You'll have to wait for Robin "all banks are evil" Cox to come along for that (if he still posts here, I've killfiled him so don't know).

Or try whinging on a different newsgroup - uk.legal is good for that, it's full of "all big companies are scum" types.

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

So stop replying to me then, dimwit!

continue

something

If you want to be a long term customer then you need to choose an account which has a realistic long term interest rate, not an obvious loss leading interest rate which is designed to suck money in and can blatently obviously only be short term.

Next he'll be complaining that his credit card 0% balance transfer rate has gone up to 22%.

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

So stop replying to me then, dimwit!

You may find alt.snuh more your level.

Yeah, yeah....insert below....

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

For heaven's sake Andy. The guy has said he doesn't want to continue a discussion when you resort to personal insults like this. Why can't you just accept that instead of persisting with this childish name-calling. Its not doing anything for your credibility.

Chris

Only because profit is assessed in the extremely short term these days. Mind, this `if it doesn't pay off by end of FY, screw it' attitude has really worked well for the banks recently, hasn't it?

m...

Oh dear. I was taking the piss out his continual replies to me saying he doesn't want to continue the discussion. Was that not obvious? Generally when you want to end a discussion, you stop replying.

He really needs to get a life if he was somehow offended by my original reply to him. But I doubt he was, he just knew I was right and had no answers. The rest he brought on himself by his sulky replies.

Anyway, I CBA with this anymore, so *I* am ending this discussion.

Your usual attempt at unpleasant personalisation of the issue, does not warrant further discussion with you.

Toom

I suppose they must make more from the inertia element, than it costs them in customer churning - active customers moving their money elsewhere, and the costs of setting up and advertising new product, and processing new accounts. In this case, if they'd moved me to an account paying the fair going market rate of 6.5% then they'd keep my existing investment and I'd continue to pay in more Other examples are existing broadband customers on an 'up to' 1mbps deal at £14:99, who find the operational maximum downgraded to 0.6 mbps, where new customers are getting a 2 mbps deal at £12:99. And, of course the website lets the existing custmer move to a more expensive deal but not to the cheaper and better deal. And insurance companies where each year you cancel the automatic renewal and take out exactly the same policy with the same company online and it's 25% cheaper than renewal. An extreme was my house buildings and contents which had been in force for years and the cost had crept up to £300 before I got round ot reviewing it. The same cover with the same company was quoted online at £103. But when you phone to renew, they won't meet that - you have to cancel and become a new customer.

Toom

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