Barclays doesn't accept spaces in surnames; which banks do?

At 13:41:56 on 29/10/2008, Bartc delighted uk.finance by announcing:

Bingo! And, as is the case with the OP, my surname (or family name) is two separate un-hyphenated names; and in my case has been so for several generations.

And this culture.

Really? It's a good job they don't actually do so then. I've had no problems with Barclays in the past.

And what would that matter?

At 09:28:09 on 30/10/2008, SantaClaus delighted uk.finance by announcing:

Yeah. Because you lose the token and your account is wide open.

With HSBC you need the token *and* your own password, so loss of either one will not put your account at risk.

Chris

Wasn't the token to be used in conjuction with your password?

With what kind of HSBC account? As far as I know, the token is used for HSBC business accounts in the UK, and for personal accounts in Hong Kong, but they specifically told me that they have no intention of rolling out the token for personal customers in the UK. Could you please clarify? I'm really interested in banking online with a token...

Isn't the token more secure than a card reader? The digits on the taken change every 30 seconds or so: jotting down some combinations now for future use would be pointless.

However, are the codes produced by the card reader dependent on time, too, or are they always valid? In other words, if I jot down a few such codes now, can I use them in the future, too? If this is the case, I'd expect the token to be much more secure. What do you guys think?

No, because it is a challenge response system. The website gives you a code, and you enter it in the pin reader along with your pin, and you get another code back which you type in to the website to complete your transaction.

Sorry, I did mean their personal accounts outside of the UK. I have two of these devices to use with a couple of my non-UK HSBC personal accounts, and both require use of a password in addition to the token.

Chris

Barclays pinsentry - which I tried - is not, otherwise I wouldn't have asked the question. What system are you referring to? That of Natwest or of which bank?

Nationwide - and I completed the transaction using a Natwest pin reader.

At 12:34:23 on 02/11/2008, SantaClaus delighted uk.finance by announcing:

That's down to them. The card and reader both support three modes of operation. Which one is used depends on how secure they feel the transaction needs to be. BTW - the readers are interoperable; any compliant card will work in the Barclays readers (and any compliant reader will work with the Barclays cards).