"Jack Myers" wrote
Error cc-555 started showing up recently for me. In my case (Vista 64,
Quicken 2009) the error is in the "One Step Update Summary" pop-up box.
I click on the "Update Again" button in the lower right area of the
pop-up and the transaction with Barclays goes through. An annoyance,
a reflection of poor design and testing, but not a show stopper.
I fail to see any evidence of poor design and testing.
Financial institutions can "block" (and Barclays is blocking) Quicken from
accessing their servers to download data. I don't know whether the block is
for all One Step Updates, or just those between certain hours (both are
There is more than one way Direct Connect can download. Typically users
elect One Step Update, which aggregates a bunch of different user's OSU
requests and sends them to the financial institution to retrieve
transactions. This can create a heavy load for the fi's and they sometimes
combat this by temporarily or permanently blocking such access.
Using Update Now (or, I suspect, Update Again), makes a one-to-one
connection with your download request and your financial institution's
server. This can succeed when a plain OSU will fail.
In any event, the problem in such situations, is with the financial
You need to take the issue up with Barclays.