John, completely agree about the malware thing. If you're dealing with IE,
certainly room for malware. Maybe even if you were using the browser w/in Q,
there "might" be a gateway. But for a pop-up generated by Q code to
introduce malware, well, that would be a new twist that I haven't heard of
As to the pop-up, I Deactivated & Reactivated a couple of times, with no
I did a Google Search on the text of the message & came up with nothing.
Since I saw nothing to click on within the pop-up where it said, "Click
below". Thinking it might just be a peculiarity with the Crossover bottle, I
moved the file over to a Windows machine, opened it, & did not receive the
I moved the file back to the Mac running Crossover & the message reappeared.
The Online Services tab for that account appears to be guiding me to use
Direct Connect & advises that my current UserID may not work & I may have to
I called Discover & was essentially told "Yeah, Quicken really doesn't give
us much information. About all we can do is guide you to our PDF on
Deactivation/Reactivation." The PDF, despite some un-necessary steps like
renaming my account as part of the Deactivation/Reactivation process brought
me right back where I started, just like the prior two times I had
At some point in the past, I believe my Discover connection was Direct
Connect, but DC introduced some issues (I'd have to review what those were)
and the general consensus (both from Discover & validated by the users who
had weighed in on the topic) was to use Express Web Connect, which I've done
for at least a couple of years.
At present, I'm not using my Discover card, so it's difficult to know
whether I truly have a connection issue or not. I guess the only way to test
will be to use the card & see what shows up. At present, all I've done is
throw the checkbox to tell Q that I don't want to see the message again.
I'm sorry if this thread has irritated you, but I haven't gone looking for
anything. The pop-up found me.
Maybe it's related to running Q H&B R12 on an installation of Crossover 16 +
Sierra and I'm the only person who monitors this board who's running it that
way. I don't know.
I'm simply trying to reach out to see if anyone has encountered similar
I don't use a Mac; I can't tell you why you still see the message on the
Mac. There are users in the Quicken Community who are running Quicken for
Windows on Macs, perhaps one will have some insights:
When I see the "Important message from Discover Card" dialog on my 64 bit
Windows 7 machine, that dialog has a box I can check that says, "Don't show
this message again". I have not needed to check that box, as deactivating
and re-activating prevents the message from being presented to me again.
[Once my Discover account has been re-activated, the account number in
Quicken is no longer simply my Discover Card account number. The account
number in Quicken now reads "Discovr00X00XnnnnXaaaa", where "nnnn" is a four
digit number that has no meaning to me, and "aaaa" is the last four digits
of my Discover Card account number.]
As to Direct Connect: it should be a no brainer, Direct Connect is the most
reliable and easiest to use Connection Method. To insure you get Direct
Connect for Discover Card, make sure you use "Discover Card" as the
financial institution, not "Discover Card Account Center". I've never had a
download problem with Discover Card that had anything to do with using
Direct Connect. I have never known of anyone who had a better experience
using Express Web Connect than Direct Connect with any financial
institution. And the Super Users in the Quicken Community have always
recommended using "Discover Card" and "Direct Connect" for Discover
You might want to try re-activating the Quicken account for Direct Connect
instead of Express Web Connect to see if that prevents the Important Message
It's not the entire thread that irritates me. It was your opening post which
appeared to be looking for problems where none existed. And the other poster
who clearly has not been reading what was written and has yet to make a
comment that is pertinent to what has been posted in this discussion.
The Message that you call "peculiar" is one whose basic theme is fairly
common (the general idea is that the financial institution has made some
change at their end and the Quicken user must therefore take some action),
though the exact words will differ from occurrence to occurrence. And the
basic requirements of this specific message - deactivate/re-activate -
hardly seem peculiar or hard to understand to me (those actions have been
required in messages from quite a few other financial institutions over the
The fact that both Quicken and Quickbooks were mentioned in the Message
isn't peculiar either: they both expect downloads in the same format, so
both will be affected basically the same regardless of who owns the
products: if MS Money downloading capability was still being kept current,
Money users would have received the same (or an extremely similar) message.
As to the "more info" link in the message, I have no problem with that link
in my 64 bit Windows 7. But you can examine the text of that link and pretty
much deduce that it would take you to the Discover Card web site and to the
"FAQ" section there. You can go to the Discover site directly, starting with
your browser, you do not need to initiate the process from the "Important
Message" in Quicken. Once logged on to Discover, you should be able to
navigate to the FAQ section (though I do not think there should be any info
there that you don't already know).