Bank downloads to a WinXP box

Nov 18, 2014 2 Replies

About a month ago I became unable to download transactions (direct connect) into Quicken 2014 from one of my financial institutions. Downloading had worked fine using Q2011 and (since January) Q2014. None of the usual fixes, disabling accounts for download, re-enabling, etc., rectified the problem. So I finally called the bank's tech support number. A technical representative told me that the bank has stopped downloads and support of WinXP machines. Yes, I am fully aware the MS has completely stopped support of XP.



So my questions to this group: Is it true that the bank can control the downloads, and, if true, why have I not seen reports of this in this newsgroup or other support systems?


From: "Zack Sten"

Sure they can. When you communicate over the 'net you pass a User-Agent string which can identify the underlying OS. You are passing; "Windows NT

5.1"

Why are you risking your financial data ?

Just move to a supported, modern, OS.

My Credit Union recently had a message stating that they were no longer supporting XP for their on-line access due to the SSL 3.0 bug that MS will not fix.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required