MBNA (Now BOA) Downloads

Using Q H7B 2006.

I have always been able to use Web Connect to download my MBNA Credit Card statements into Quicken. However, when Bank of America bought MBNA and I had to switch over to their new web site on Monday, downloads stopped working altogether.

Downloads QFX FIle, but import results in error--unable to verify the financial institution information.

Deactivated online access, changed financial institution to BOA All Other States, still get same error.

Has anybody had ANY luck downloading transactions from B of A, particularly people converted over from MBNA.

QFX Header is 0 INFO 20061025000000[-5:EST] ENG Bank of America 6526 5959

I had the same problem. I'm able to see the statements on my 2 former MBNA accounts on BoA's award-winning web site and even download the QFX file for my latest statement. Following the instructions on BoA's award-winning web site on deactivating the MBNA online services in Quicken, associating the accounts to BoA, and reenabling the accounts resulted in failure. Double clicking the downloaded QFX file also doesn't work. According to BoA's (apparently non-award winning) telephone tech support, former MBNA account holders have to wait for a full cycle for the online downloads to work. Curiously, they define a full cycle as that point where *two* native BoA statements have been received for the former MBNA account.

So, now we former MBNAers have the benefit of "improved" paper statements (defined as a very small font fuzzily printed on Soviet-era bathroom tissue grade paper with all sections of the statement placed as closely together as possible) and no access to downloadabe statements for the next two months.

This transition is incredibly poor even for the banking business - more appropriate for Billy Bob's Savings and Piggy Bank than a large bank like BoA. Personally, I'll probably not be a BoA customer anymore by the time they get this mess straightened out.

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I'm not prepared to go as far as quitting BOA as I have too much history in too many accounts but have considered sitting on my ex-MBNA Cards for awhile to see what happens. I agree it seems very poorly handled. Geo.

I am a member of SunTrust Bank who a couple of years ago chose MBNA to "administer" their credit card accounts. Like you said, the last time I looked at my account, I to was switched over to BOA. The BOA did not recognize my ID & PW and after several attempts and not wanting to input all my account info SSAN etc I decided to call SunTrust Customer Service. They informed me that they chose not to use BOA but rather directed me to fiacardservices. Tried that, all the info was there and was able to DL transactions.

I have two MBNA cards, a MasterCard and a Visa, that switched to Bank of America. The change was transparent to me. The website had not changed, and webconnect still worked when I last downloaded in September.

The month is up and so it is time to d/l the October statement. I'll post back if I have any probs (gonna have to wait till end-of-day, as personal stuff is all at home).

Nope. Although I am informed that I can use my MBNA account on BOA site, it wont let me. I also cannot create a new account because it tells me that I already have an account. :-(

Back to manual entry for a while... I hope this works itself out.

Quit!

The Chase Freedom card looks like a great deal right now in terms of cash back. Anc chase has direct connect download - you can get your transactions into quicken as soon as they are posted.

Works for me now! Hallelujah!

particularly

I have two MBNA Visa Cards that are now BOA. One is now functional - I was able to connect to the BOA site and access and download it. The other one, apparently, got lost in the shuffle. It's not on the site. I presume that I'll have to go back to Support and ask where it is. Earlier when I asked the response was basically "...we're having issues please be patient..." So for now, one down one to go.

Last week BOA told me MBNA was broken with respect to quicken web connect. They told me I had to wait until activate worked.

Today, activate still broken, they told me to log onto the web and to a quicken download (last week quicken download failed!). Today, it worked, and quicken now thinks the account is activated! Go figure.

Yeah that's basically what happened with my one MBNA CC. Yesterday, anyway, it did do a connect/download okay. Now all I have to do is have them locate my other card. We'll see... G.