I have received a cheque for 5,500 Sterling drawn on a major German bank. I paid the cheque into my Natwest current account at my local branch. The cheque was received without any queries and my account was duly credited in the usual way.
Now, about a month later, I have received a letter from the Natwest
'Customer Service Centre' advising me that they have debited my current
accout with a charge of 33.30 for 'processing' this cheque.
I am amazed and appalled by this charge. Please can anyone advise me if
this is normal practice in such circumstances? I have held this current
account since I first opened a bank account over 50 years ago, but am now
strongly tempted to write to Natwest threatening to move my account
elsewhere unless they will reverse this processing charge.
- posted 16 years ago