Chip and PIN, how secure is the transaction?

"However, anyone who has a disability and thinks they may have difficulty with chip and PIN (because of their impairment) should talk to their card issuing company who will discuss their options with them, which includes continuing to use cards with signatures or other arrangements which these customers currently have in place. You will not be required to provide medical evidence to support your request."

"Alex Butcher" wrote

I find it interesting to consider what kind of disabilities would cause someone problems 'tapping a few keys on a keypad', but with which the person can still adequately 'sign a signature'. One could imagine the person holding a pen (such as they would do to sign their name) then using the end of the pen to tap the keys on the keypad...

You're not thinking creatively enough. Try considering disabilities that are not obviously-physical disabilities.

Best Regards, Alex.

"Alex Butcher" wrote

Such as? - And how common are they?

e.g. psychological in nature.

I don't know. Maybe the card issuers are collecting statistics as we speak.

Best Regards, Alex.

Difficulty remembering numbers we've already had.

Then of course there's sidxelia, very common indeed. You can remember the number, but not get the digits to come out in the right order.

"Ronald Raygun" wrote

Is it not possible for those with dyslexia (sorry, 'sidxelia') to instead remember the *pattern* on the keypad, rather than the actual numbers themselves?

I don't know. Won't they confuse the pattern with its mirror image?

I had my first experience with Chip & PIN. My card was put in the machine, and the transaction was authorised without me having to do anything. This solves the problem of having to remember 10 PIN codes for 10 cards, but it does not fill me with a great sense of security.

At 16:18:33 on 25/02/2005, s snipped-for-privacy@yahoo.com delighted uk.finance by announcing:

Where was this, and for how much was the transaction?

The card is put in the machine whether you sign the voucher or enter your PIN. The operator probably entered the wrong option, i.e. indicated that it would be a 'signed' voucher, and forgot to ask you for a signature.

Maybe tthat's less secure for the retailer, but If anything you're in a stronger position since you haven't signed to say you've had anything.

Rgds

__ Richard Buttrey Grappenhall, Cheshire, UK __________________________