Chip & Pin ready?

Poldie wrote

Where else can the health-conscious thug get Echinacea?

Odeon, Cineworld and VUE don't have chip and pin. Well, didn't on my last visits anyway

In message , Poldie writes

Loads. Booths Supermarkets in the Northwest for example. Its up to them.

my maplins don't (I expect they can't keep up with the technology, being such a dyed in the wool company dealing with ancient products)

mrcheerful

If I remember Maplin invented their own EPOS system years ago - they had a strange way of dealing with plastic payments them. I haven't seen C&P in any of their store yet.

Waitrose, at least in Harrogate. They've had the terminals for months but they've been turned away with stickers over the keypads for all that time.

John.

Waitrose have been trying, but having trouble:

I have an American Express card that is not chip and pin - they haven't sent me one yet. How will this affect me after 14 Feb? Can I still use the card?

I have an American Express card that is not chip and pin - they haven't sent me one yet. How will this affect me after 14 Feb? Can I still use the card?

Firms Opt To Delay PIN Tills.

CHIPS do what they're supposed to do for face to face transactions only. PINs on the other hand are causing havoc:

Chip & PIN Ramps Up Fear Factor:

851 Banks are denying consumers but giving retailers a choice whether to opt for Chip and PIN or not:

3 million to face Chip & PIN misery in Valentine's Day mayhem

Bitstring , from the wonderful person Peter N said

Yep, but you need a reasonably intelligent shop assistant who understands the concept of Chips without Pins (in general) and Amex (in particular).

The rule is that after 14th if you have a PIN you have to use it (although the shop can still override that). If you don't have a PIN (for some good reason, e.g. your card is not Chip+PIn card!) you can still sign. Shop assistants are not noted for high IQ and may have trouble comprehending that.

According to Amex they will issue a C&P card to coincide with the expiry date of your card. One of my cards does not expire until 2008! In the meantime they claim that retailers etc. will treat the card as signature. I suppose that tourists etc. from the US in particular, will continue to sign for many years to come.

However South West Trains have told me on more than one occasion they will refuse my Amex card because it has a chip on it but is not a C&P card.

What happens when you stick the Amex C&S card into the reader? Surely the system was built to cope! (?) Won't it say check sig? Or were the developers of C&P from the CC co and hardware side as bright as Dixons staff?

IME its the store management, not the assistants who are the issue. Poor (aka no) training is often the issue, not the intelligence of the assistants.

wrote

The only choice retailers get is that: either (1) they use C+P and the bank takes any liability for fraud; or (2) they accept a sig on a C+P card and take the liability for fraud themselves.

Are you suggesting that consumers should be allowed the choice to sign with a C+P card and take any liability themselves??!

B&Q and Waitrose don't have C&P machines yet in my area.

An intelligent shop assistant - as rare as hen's teeth.

I have asked a few assitants in stores with the machines about C&P. All of them had been told that this will be the _only_ way to pay from

14th Feb (apart from cash). They had never heard of chip and sig. Do these cards really exist? I don't believe it. My credit card company says they don't when I asked for one. M

Amex Centurian cards have a chip which cannot be read by C&P machines. A cashier might believe that the card is a fake based upon this. At HMV Portsmouth last year they refused my card because their EPOS could not get the card number from the chip into their till. They resorted to manually keying the number off of the card having been told by management that if a card has a chip it is only to be placed into the slot and not swipped.

The only good thing to come out of this is that HMV have lost details of the transaction and I am over £100.00 better off. I have offered to pay them!

So, as I said, it comes down to training and not the assistants. Dont blame them if even the cc company hasnt heard of them!

My local Oddbins doesn't use C&P. Not only that they are one of those companies that prints the whole credit card number on their receipts. I really hate it when companies do that!