Chip & Pin ready?

Jan 29, 2006 30 Replies

Taken from, "Firms opt to delay PIN tills":

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Smaller businesses take commercial decision to miss banking deadlines

Computing staff, Computing 02 Feb 2006

Fifteen per cent of UK shops and businesses have still not upgraded systems to accept chip-and-PIN credit and debit cards, according to figures from banking industry body Apacs.

Chip-and-PIN is more secure than traditional signature authorisation, and from 14 February sales outlets with suitable systems will no longer be able to accept signatures if customers do not know their PIN.

But, according to Apacs, 90,000 of the UK.s 860,000 card terminals are not yet compatible.

Most large outlets have completed the necessary changes.

Grocery chain Waitrose has had problems upgrading its systems (Computing,

12 January), but the company says it is confident that it will meet the 14 February deadline, despite only a quarter of its checkouts having been successfully chip-and-PIN-enabled so far.

Very small businesses with leased processing systems have been automatically upgraded by the banks.

But several medium-sized retailers have made a commercial decision not to rush to meet the banking industry.s deadlines.

Card and gift retailer Clinton Cards is considering chip-and-PIN only as part of wider plans to meet an April deadline for all credit card terminals to be linked to the banking network for automatic online authorisation . regardless of whether they have been upgraded to chip-and-PIN.

.Chip-and-PIN will more than likely be part of that because the units come with that functionality anyway,. Clinton Cards IT support technician Robert Brown told Computing.

DIY giant B&Q is also working to an April schedule.

.We are having to upgrade our entire electronic point of sale system in all our stores, as our old system was not compatible with chip-and-PIN,. said a B &Q spokeswoman.

And department store chain Bhs will not complete its upgrade until August.

A British Retail Consortium spokeswoman said: .Realistically it is never going to be 100 per cent . these decisions are made on risk assessments and it is going to be a commercial decision..

Firms with smaller transaction sizes face a lower risk of fraud, so are less likely to invest in the new systems, says Kieran Hines, analyst at Datamonitor.

.The perception with the remaining smaller retailers is that they don.t see enough of a business case to migrate their systems, where the cost of migration outweighs their fraud liability,. he said.

From 1 January last year, financial responsibility for the cost of fraud on non-PIN transactions passed from banks to retailers.

C&P retailers will still be accepting non-C&P cards from overseas visitors for years to come, and from UK cardholders whose cards have not been updated to C&P. However with a Chip & Signature card, a cloned card wont be able to be used at a C&P retailers, therefore the retailers 'risk.' is reduced to checking the signature. (present rules apply for C&S cards) If fraud occurs and the signature matches the genuine card then the card company accepts liability, nothing changes.

However have a read at the latest case from a consumers perspective of not having a PIN with your credit card!

Chip or PIN, Friend or Foe?

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wrote

You can re-write that *entire* paragraph, replacing "sig" with "PIN":-

"However with a Chip & PIN card, a cloned card wont be able to be used at a C&P retailers, therefore the retailers 'risk.' is reduced to checking the PIN. (present rules apply for C&P cards) If fraud occurs and the PIN matches the genuine card then the card company accepts liability, nothing changes."

So - what's your point?

wrote

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06675&in_page_id=7

How is that related (at all) to the PIN? The article states quite clearly that the consumer

*didn't* enter his PIN in the taxi driver's machine!

But I notice the following quote from that article:-

"Sandra Quinn at the banking trade body the Association for Payment Clearing Services (Apacs) said the banking code had not changed and that before they could reject a claim for fraud, banks were still responsible for proving that a customer had authorised a transaction or had made their Pin known to someone else."

Which is what I've pointed out in this NG all along. So - what's your point?

Mark wrote: ...

It'll be fun in the local Tesco soon. My wife was warned earlier this week that she'd not be able to use her C&S card in future. What's so stupid is it's a no-brainer for the assistants - they just have to do exactly what the machine says, whether it be get signature or get customer to enter PIN.

But the shop assistants don't compare with the local bank manager who refused to accept the existence of C&S cards.

Yes. I have two in my wallet.

Try Beneficial. They even mention them as an option in their C&P leaflet.

I know that Waitrose are late in on the act due to problems with their EPOS but they have started putting signs on tills which do mention the existence of C&S cards. A step in the right direction.

South West Trains announced on the train last night that they would not accept any cards without a "PIN number" arrgh! Pity the tourists on my route to London.

At 21:51:20 on 01/02/2006, GSV Three Minds in a Can delighted uk.finance by announcing:

Or cards with no chip.

At 21:29:28 on 01/02/2006, snipped-for-privacy@tiscali.co.uk delighted uk.finance by announcing:

This is because they can hold merchants but not cardholders liable for the fraud. Therefore, merchants can opt out of EMV but take any fraud hits. If issuers opt out of EMV they'd have to take the fraud hit; understandably they're not jumping at the chance.

At 12:56:55 on 02/02/2006, Ruari Callow delighted uk.finance by announcing:

*assuming that both the issuing and acquiring banks are EMV-capable*

Waitrose C&P is working again now, at least in my local branch.

I was told yesterday (Kings Road branch) that they plan to start using the equipment again next week - they did have it operating for a few days last November.

The John Lewis department stores seemed to have no problems at all early last year.

What usually happens when I pay with my magstripe Amex card is that they put it into the pin pad, the pin pad displays "remove card", they wait for 10 seconds, when nothing happens, they try to push the card further in believing that there may be something wrong with the contacts, when still nothing happens, they read the message, remove the card and swipe it. C&S cards are no problem in my experience, the credit card voucher is printed automatically.

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