co-opbankcustomer wrote in news: snipped-for-privacy@4ax.com:
It's bluff. WTF's "payment carried out by use of your card" made "without using the PIN, or card details?"
Co-op Bank have been known for a long time as very anti-customer friendly, apart from a few suspect local authorities, such as Essex County Council.
You're correct. Essex has never been remotely socialist (bits of Harlow and Basildon excepted), which must make one wonder why Essex County Council started banking with the co-op, when Labour was second on the Council, and long before any party other than the Conservatives stood a chance.
Nowadays the Liberals get control in what for them is good years, but ECC was banking with the Co-op before David Steel was leader.
I reckon the Masons bank with the Co-op.