Some people have been posting here about the Halifax scam. What they may not realise is that, in response to that scam, the Halifax shut down its online banking for a period of time. That meant: if you had a websaver or similar account, you had extreme difficulty in moving money around or paying bills. In the end, I managed to move some money out of my websaver via a special phone helpline they set up - but was only able to pay a time critical bill when the site came back up. I think I will not be penalised, but.... ....if I am, should Halifax recompense. Bear in mind that their online instructions were unclear. Their branches did not fully appreciate what was happening. And those, like me, who bank mainly online, were barred from their money for a period of time.

Im not sure if they will recompense but I think they should, I have just noticed that I have gone a little overdrawn im my current account because of the site being closed these past few days, sorted it out now i'vr got access again but if I get charged I will expect some H. John.

Halifax Compensation?

Oct 28, 2003 22 Replies

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hummingbird 22 years ago

On Wed, 29 Oct 2003 21:52:41 GMT, AndrewR suddenly appeared and wrote: [snip]

AFAIK most of the big scams firstly xfer cash from the victim's account into another temp account and then xfer the money out of the country using the CHAPS system into another foreign temp account and then close that account down and walk off with the proceeds. The scammers names are all fake and you lose your cash. I'm sure there are variations to this theme. Opening/closing accounts in some eastern european countries is not so tight as here.

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BillR 22 years ago

I was late with paying off my Halifax credit card bill due (I claimed) to the system being down. They waived the 25 late payment fee they were going to charge me ....

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Phil Deane 22 years ago

How long was the site down? and how late were you?

I thought the site was only down for one day at most?

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