My wife has a current account with Alliance & Leicester Girobank which she opened for reasons of convenience some years ago. Small amount were paid into the account from time to time, and it was used as a convenient way to draw out small amounts of cash from the local post office. No transactions have been made in or out of the account since 2002 and the balance stands at little over £1200.
She has decided that the account is no longer wanted and as it pays no interest on credit balances she wrote to the A & L to ask them to close it and transfer the balance to our joint current account with another bank, giving the sort code and account number.
A & L have responded with a letter saying that they are "unable to deal with your request at present due to Government regulations that apply to all banks which are designed to prevent money laundering. Before your request can be finalised I must have acceptable proof of your identity."
Have the loonies finally won?