Chip and Pin - At Banks

Mar 07, 2006 52 Replies

Morning All,



Over the weekend, whilst paying in a few cheques into my account at my local bank (Abbey), I was asked to sign a deposit form which was checked against my card. I asked the cashier why the bank was not using chip and pin, if the Chip and Pin system was introduced to make everything more secure. However, as most banks are now staffed by 12 year olds with 20 minutes of training, she of course was not able to tell me.



Does anybody have any idea why the Banks, who introduced the system, refuse to use it themselves?



Jaffa



At 09:21:12 on 07/03/2006, JaffaB delighted uk.finance by announcing:

They perceive the risk of fraudulent transactions at the counter is too slight to justify the expense of upgrading?

Besides, why would C&P be used to verify you paying money *in*?

Yes, but they also still get you to sign paper when you withdraw either by cash or by Bankers cheque. How does the clark at the bank know it is me? Why is the risk less than using the card to purchase goods at a shop?

If I found a card on the street and was so inclined, what stops me walking to the local Natwest (or wherever the card belongs to), walking up to the counter and saying "I want to withdraw £200 please" and signing with an attempt of the signiture on the back of the card?

The so called security measures banks have now are down right crap. You can go into a bank, without a bank card or ID and withdraw money now, all you have to do is answer some basic questions usually DOB and/or a direct debit on the account. Wouldn't be too hard to find those details out.....

At 13:48:27 on 07/03/2006, JaffaB delighted uk.finance by announcing:

There are normally CCTV cameras everywhere. Banks will always authorise the transactions online with the issuer? People are less likely to try it on at a bank? No idea, personally. But the banks obviously think they will pay less by taking any fraud hit than they would sticking EMV PINPads in all their branches right now.

The fact that many crooks get caught on CCTV but don't go to Court suggests that it is only part of the security solution.

My bank (Barclays) generally require additional ID for most withdrawals.

JaffaB wrote

Your spelling of "Signature"?

Halifax won't let you withdraw over the counter for at least some accounts. They tell you to go to the machine to get money, which does use some sort of Chip & Pin technology.

it's the direction of the dough - you dont need any ID at all to put money IN - it 'you' should be verifying 'their' id

I personally find there are post middle aged cashiers banks who are just as inefficient. Main difference being with all their years of service they think they know it all.

Those of us who need to do something at the branch, which cannot be done online?

Like paying in cash and cheques.

At 13:38:27 on 11/03/2006, Ronald Raygun delighted uk.finance by announcing:

Mine goes in via the Post Office, or via the post (except cash).

Cheques you can do by post. Cash is trickier.

Actually it's withdrawing cash in 100Kg lots, at gunpoint, that mostly requires a physical bank .. although it appears that a cash storage depot will do at a pinch. 8>.

hd wrote

Certainly not me! I go into the Building Society occasionally, just to make sure they are still there in case I need to talk to a hooman been.

Indeed you can - but they clear at least a day later (assuming they arrive at the contact centre).

Well you *can*, yes, but if you're going to the shops anyway, to buy an envelope and a stamp, or your supper ingredients, you might as well just pop into the bank in person. It is, after all, just one of "the shops".

Cheaper, too, as you don't waste the cost of a stamp and envelope.

Sometimes cash can be *less* tricky. You just spend it without bothering to pay it into the bank first. And if it's not personal money, you can still keep it and instead write a personal cheque to the club or business or whomever you were going to avoid going to the bank for, and the added bonus is that you don't need to go to the cash machine either. The only problem is if you've got too much cash for your normal spending habits.

Don't they charge a fee?

That apart, if you don't have a convenient local bank branch, but do have a convenient local post office, that's good. But rumour has it PO branches are closing almost as fast as bank branches.

At 18:56:12 on 11/03/2006, Ronald Raygun delighted uk.finance by announcing:

No.

I hardly use cash and have only needed to pay it in once in the last 5 years; probably just as well since my bank doesn't actually have any branches.

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