Chip and Pin - no more signatures

Well DUH!

This story is about the chip and pin system, a system designed to prevent fraud in face-to-face transactions where signatures would normally be required. The figures quoted are for the kind of fraud chip and pin can prevent.

I mean, is that not obvious!

If anyone is making out that the wool is being pulled over anyones eyes, they are mistaken.

Er... no. The loved ones of very forgetful people yes, but is forgetfullness a disability?

Not at all. There are ways in which figures can be misleading, especially when the analysis has been done by a party with a vested interest in showing a particular result.

An assertion which you are welcome to prove. Or try.

One imagines (hopes) that a chip & signature card will still be accepted, and that the article refers only to retailers accepting a signature for a chip & *pin* card.

OTOH, shop staff training has been abysmal. Only this morning, a checkout lady in t***o told me "your pin hasn't been activated". It's a chip & sig card, and she gave me a very wierd look when I told her this.

There's nothing forgetful about being unable to use a keyboard.

"Poldie" wrote

What disability makes it difficult to use a keyboard, but easy to use a pen & write a signature?

They previously said that credit card fraud had increased markedly in the period prior to C&P introduction... so the figure would be expected to fall back anyway. How does it compare with figures from previous years. Of cours they will try to distort the figures!

Putrid poetry, dismal doggerel, extrava-stanzas...

Perhaps I wasn't being clear then, I am unable to imagine any circumstances where someone can hold a pen to sign their name sufficiently to identify themselves, but not use a keyboard.

But as has already been stated, the article seems to refer to people who can use the chip and pin system, but don't because they can't be arsed, not because of any disability.

Poor eyesight (You don't need to look to scribble your signature, but you do to press buttons, check the onscreen messages etc).

Wheelchair user (can't reach the pin pads which are often fixed to the counter).

Bad memory (some people are number-blind).

Bad luck if you're not 'normal, eh?

I know.

If you can't see a keyboard then you can't use it. The keyboard is used in conjunction with a display, which you much be able to see. You also can't see if people are watching you type in your number. These aren't problems if you're signing something.

That may be the impression the article seeks to give, but "being arsed" is not, I think, a real problem for most people.

Rather, they have concerns over being "shoulder-surfed" (and let's face it, the protection against this offered with most keyboards, especially at supermarket checkouts, is woefully inadequate), and then, when denying responsibility for transactions they have not authorised, being told by their banks that "well, you *must have* knowingly disclosed your number, so it's your problem, not ours".

Although these concerns are legitimate, The System has failed even to recognise them, never mind address them.

Completely false. If you can sign your signature you can use the standard chip and pin keyboard.

No you don't. All keypads have raised buttons and can be used by anyone.

Only a problem in certain post offices.

So we make special dispensation for them.

Hey, I've got aspergers syndrome, what's your disability.

That's not my experience at all. I am (quite typically for my age) getting more long sighted, I can see distant things fine but I need glasses to read etc. Chip and PIN card entry keypads are a real pain to use for me whereas signing a slip is a doddle.

So there's nobody in the UK who can't use a keypad, right? You need to make yourself more aware of the various disabilities that afflict people in the UK.

Incorrect. Many shops have fixed devices on the counter, or with insufficient cable to the box to be moved somewhere usable by some disabled people.

I'm not aware of that causing a problem with chip and pin entry. I don't have a disability - you're suggesting my consideration for those who do is misplaced?

If you can't see the total on the pin display then what chance have you got of reading the total on the paper signature slip?

At 13:23:51 on 10/10/2005, snipped-for-privacy@isbd.co.uk delighted uk.finance by announcing:

Do you have problems using the telephone?

I'm suggsting you are a patronising so and so yes.

I can't see the pin pads, but manage... it's the security issue that's the problem.

Putrid poetry, dismal doggerel, extrava-stanzas...