My organisation is interested in using a Credit Reference Agency to help us determine the correct course of action to take against those people that have not met their payment obligations. We would also benefit from information that would help us negotiate a more realistic repayment schedule (above the organisations minimum level) where a customer has a lot of arrears.
If we could obtain information that shows us how much a customer spends and repays per month on credit cards, store cards, mobile phone bills etc we would be in a much stronger position in our negotiations.
The credit reference agencies that I have dealt with so far only tell us if a customer is making payments or not. They do not say how much these payment are for.
I also have a list of characteristics that they can supply about an individual, however, I am unsure on some of the terminology and would be interested to know if anyone can suggest which of these would be best to provide the information that I am looking for.
Thanks