I am having an issue with one particular card issuer. Whenever a customer give us that particular credit union card, with a visa or MC logo we get a "decline", hand key same thing. Customer gets ticked off, leaves, so we cannot get any information to try and track this problem down. Is there any way to get a list of "declined" cards? It would make it easier for Chase to track down the problem if I had the last four digits of the card.
Thanks Bud