On the first I opened Quicken 2012 to pay bills as I usually do on the first of each month and was asked to update to Revision 7 so I did and when it was finished I updated all my accounts and..... for the very first time in a couple of years I did NOT get a bunch of duplicate transactions for my Visa Card use!
I was convinced the problem with duplicates was due to the credit card company but... did Revision 7 fix it or was it fixed elsewhere?
Anyway, I'm VERY happy to not have a bunch of duplicate transactions to delete!
What does this mean? HOW did you "update" your accounts?
Whether there is a new Revision or not, I run the One Step Update at least once a day (usually soon after 4 pm here in the Central time zone, to be sure that the NYSE has closed, including any stragglers). I never "get a bunch of duplicate transactions for my Visa Card" - or for MasterCard or any of my bank or broker accounts. If I'm not busy elsewhere, I might watch as Quicken collects each log-on ID and password from its vault and downloads from each account. When it finishes, after +B to Backup my Quicken file, I look at my Portfolio and clock on each account that has an activity icon in the Accounts list.
Is this HOW you update? Or are you doing it differently?
RC
-- R. C. White, CPA San Marcos, TX (Retired. No longer licensed to practice public accounting.) snipped-for-privacy@grandecom.net Microsoft Windows MVP (2002-2010) (Using Quicken 2012 Deluxe R 5 and Windows Live Mail in Win7 x64)
On the first I opened Quicken 2012 to pay bills as I usually do on the first of each month and was asked to update to Revision 7 so I did and when it was finished I updated all my accounts and..... for the very first time in a couple of years I did NOT get a bunch of duplicate transactions for my Visa Card use!
I was convinced the problem with duplicates was due to the credit card company but... did Revision 7 fix it or was it fixed elsewhere?
Anyway, I'm VERY happy to not have a bunch of duplicate transactions to delete!
I run the One Step Update before paying bills to make sure everything is entered properly before I start squandering globs of money wastefully for such as water, electricity, food, etc..
This has been a known problem for many and has been discussed here previously, the consensus being the fault lay with the credit card company(s) (it's not just VISA).
I've called my bank and they agree it's a problem and they're "working on it" and yet there's no resolution, they said it was only occurring on the 1st of the month????
The first of each month, for years now, with Quicken 2010 (I think?),
2011, and 2012 I get a pile of duplicate Visa transactions, each labelled as "NEW". I've learned just to delete them.
This month it stopped downlaoding duplicates and I don't know why?
I'm glad I don't have such problems with my credit card downloads!
Over the past 40 years or so, I've had a number of credit cards, but now I'm down to just two that I use regularly plus a half-dozen that might get used once or twice a year just to keep them active or for some special purchase, like an occasional no-interest-for-12-months deal. My two main cards are MC from Wells Fargo and Visa from USAA. My OSU downloads transactions daily I reconcile them monthly to paper statements. (I print out just a page or two of downloaded statements before I get the snail-mail statements a few days later.)
The only time I've had duplicate downloaded items is when I've had to change card numbers (because we lost a card once and because the bank notified us once of a security problem on their end).
RC
-- R. C. White, CPA San Marcos, TX (Retired. No longer licensed to practice public accounting.) snipped-for-privacy@grandecom.net Microsoft Windows MVP (2002-2010) (Using Quicken 2012 Deluxe R 5 and Windows Live Mail in Win7 x64)
"R. C. White" wrote:
I run the One Step Update before paying bills to make sure everything is entered properly before I start squandering globs of money wastefully for such as water, electricity, food, etc..
This has been a known problem for many and has been discussed here previously, the consensus being the fault lay with the credit card company(s) (it's not just VISA).
I've called my bank and they agree it's a problem and they're "working on it" and yet there's no resolution, they said it was only occurring on the 1st of the month????
The first of each month, for years now, with Quicken 2010 (I think?),
2011, and 2012 I get a pile of duplicate Visa transactions, each labelled as "NEW". I've learned just to delete them.
This month it stopped downlaoding duplicates and I don't know why?
This has been a known problem for many and has been discussed here previously, the consensus being the fault lay with the credit card company(s) (it's not just VISA).
I've called my bank and they agree it's a problem and they're "working on it" and yet there's no resolution, they said it was only occurring on the 1st of the month????
The first of each month, for years now, with Quicken 2010 (I think?),
2011, and 2012 I get a pile of duplicate Visa transactions, each labelled as "NEW". I've learned just to delete them.
This month it stopped downlaoding duplicates and I don't know why?
Definitely not due to any Quicken changes. Quicken can't fix (or prevent) this problem.
The cause is known, and not really debatable. The fi (or their service provider) is responsible for creating a unique identifier for each transaction in a given account ... and making sure that transaction always uses that same unique id. When the fi creates a new (different) identifier for a transaction that was previously downloaded, they cause the problem you're referring to.
Quicken keeps track of each identifier and when a transaction is downloaded with an identifier that was previously downloaded, Quicken never presents that transaction to the user.
But when Quicken sees an identifier it has never seen before, it naturally assumes the transaction is "new" ("new" to that specific account, in that specific Quicken file).
This problem has occurred with several financial institutions over the years; one of the most recent was with Discover. After several months, Discover fixed the problem.
XS11E wrote in news:XnsA04866A5D9F3Dxs11eyahoocom@127.0.0.1:
Since I had complained several times to Discover, they sent me an email when they fixed it. It was about 1-2 weeks ago that their fix occurred. I have been truly amazed that such a simple problem as assigning a truly unique, but permanent ID number to a transaction would take this long fix. Either I don't understand the complexity of such a problem, or their IT weenies are truly weeny.
I have not heard from my FI or from VISA but my complaint is more than a year old, I can't even find the related emails now.
Both may be correct. ;-)
I've known many "IT Professionals" that I'd classify as "Clueless Newbie", such as those who used to haunt the old MSFT newsgroups saying, "I've many years experience with computers and am an experienced IT professional maintaining a huge network, but where is the 'any' key?"
WTF?! The FIRST of the month? I never thought to look for a correlation like that. I have a suspicion I get this problem more often though because I cause it. It happens this way:
An FI with direct connect either starts refusing to doownload or "Sucessfully" downloads nothing. I finally catch on, and follow Intuit's suggest of removing the connection and re-establishing it (Sometimes it asks for my maternal grandmother's first name, blood type, etc....) then comes a torrent of transactions. May are already in the register.
If anyone's still reading that's interested, I HAVE developed a snappy way of dealing with this that avoids having to delete perhaps 75 duplicates one at a time:
scroll to the point where you see transactions that re not cleared yet, and start accepting them as usual. When you get to the end (all the unaccepted transactions are bogus), leave the accptance window open and request a reconcile. You should be able to reconcile. If so, or if you can troubleshoot it till it reconciles, accept the reconcile and the newly accepted transactions will turn to "R." Now, everything in your register should be marked "R." Go bac to the window, make sure the duplicate are all "New" (force them New if necessary) and do an Accept All. The transactions you just accepted (but of course, don't really want) will be marked "c." Now sort the register by status to make sure the c's are at the bottom. At this point it might be a good idea to do a backup just in case. Scroll up untill you see the first "R" and select the "c" transaction right below it. Hold down the shift key and use the down arrow to select all the transactions from there to the bottom. Verify that you've selected all the "c" transactions and hit Cntrl-D! Bye bye duplicates!
Disclaimer: These instructions are for Q2011. I just installed Q2012 R7 on my XP virtual machine to play with before rolling it out to the rest of my family.
There may be multiple problems that give similar duplicates.
The discussion I've had with the Visa "expert" at my brokerage indicates it's ONLY Visa transactions and the dupes appear at the first of the month only and "We're working on it".
I've never followed his suggestion to not sync on the first but wait a day or two and then see if there are duplicates but after deleting any duplicates on the first of the month I've never seen any others until the first of the following month.
In a week I'll know if it's going to work 2 months in a row!
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