I just viewed a tax coding letter to someone who'd turned 65 (not me, not quite yet) and it basically went 'pension from state £5.1k, other income £150, personal allowance for someone aged 65, with income over £24.5k, £5k .. thus we'll be sending a negative £250 tax code to your company pension scheme so they can deduct the extra tax.'
At that point I went 'whoa, so how much company pension do you get then?' .. answer £5k (well known to the inland revenue). 'How much interest income?' £3k .. also known to IR. (At least a couple of years ago when this person last filled in a self assessment tax form).
'So the basic personal allowance, for someone with £13.25k total income is what?', I asks the IR .. '£7.6k they reply'. So why do they send out a tax code assuming someone is getting enough above the income limit to completely wipe out the old person's personal allowance increase (even when they have enough recent tax returns to know it ain't so) .. 'negative selling' .. or basically 'guilty until proven innocent'.
I wonder how many 65+ year old dears are getting ripped off on the personal allowance because they never read all the footnotes in the coding letter, or because they didn't understand they were entitled to more??