6 April 2016
I am trying to cash in a savings certificate. The NS&I website seems to wo
rk; I can log in, select the certificate, click to cash it and I then type
into my phone the 4 digit code that NS&I put on the screen and then call me
for confirmation. The phone says the cod eis correct and that the screen
will change shortly. But the screen remains unchanged.
When I check later the certificate shows as 'no transactions'.
Has anyone else experienced this? It's been like it for several days.
- posted 3 years ago