One postal delivery sums up the UK's economic woes?

Mine, if you please.
Today.
Two identical catalogues from Viking Direct. 72 A4 pages of full colour, identically labelled in every respect.
Now I've no idea how much it costs to produce an A4 full colour catalogue comprising of 72 pages let alone the postage cost of sending one via the Royal Mail.
So why send two out?
My other item of post was a credit card statement from Bank Of Scotland. My previous balance was £1.77 in interest which I'd paid off as soon as I received it.
This statement value? £0.01. Yep, a shiny penny.
Again, I've no idea how much it costs to produce and send out a statement for a penny, let alone the processing costs for the cheque that I have diligently written and paid in today.
Have these companies not heard of simple SQL scripts to update the "produce invoice?" flag to "No" if the balance is less than x FFS?
It seems to me that British companies are needlessly haemorrhaging money like no tomorrow.
Discuss if you feel inclined.
Reply to
The Grey Man

Unless there is a genuine error they won't be identical - the customer details are overprinted on the back cover and Viking are clever enough to send different front pages to different people.
Web - offset printing - not as much as you might think, probably
Big office - two to circulate.
Sensible bankers (like Amex) don't do this.
OTOH wunches like Bank of Scotland and the Ruined Bank of Scotland are terminally incompetent.
Reply to
R. Mark Clayton
wrote:
Nope, sad as I am (having checked them both with exquisite scrutiny) I can announce that they are indeed identical in every respect.
Ah, point taken - HP products DO seem to be at the top of every different section.
Reply to
The Grey Man
In my ignorance I had to look up who the hell Viking Direct were.
But I see their "low price" on 100 1st class stamps is £46.00, which is 46p per stamp compared with the RRP for a 1st class stamp of.....er.. 46p.
Now that is worth the catalogue alone.
Reply to
sutartsorric
wrote:
they may well have you twice in the computer... are the addresses exact to the last dot and comma?
Reply to
abelard
wrote:
:-) of course if you buy enough of them, you'll get allegedly cheaper stamps for after the next 20% rise...
in france, if you buy over 40? 'worth', you get 'free' postage!! you don't have to queue...and you can get the commemorative stamps more easily...
Reply to
abelard

If that includes the sequence number above the address panel then you have probably got an accidental duplicate. Perhaps they restarted the batch after a misfeed or something.
So about 20p each through your letter box less what they get in sponsorship.
Reply to
R. Mark Clayton

A credit card statement isn't merely an invoice, of course. Many customers will still want to see the items on it irrespective of the final balance, or simply be awaiting confirmation that the final balance is 1p.
Reply to
David McNeish
David McNeish writes:
And, of course, if you do not pay that 1p by the due date then your balance will become considerably more than 1p as the late (or missed) payment charge is added.
Reply to
Graham Murray

As I found out many years ago with Goldfish. I got a statement for 5p. I ignored it. Next statement was for over 20 as I did not send them the 5p. I cut the card up and sent it to them. Nothing more was heard from them.
Reply to
Mr Pounder

Indeed. Even if the balance owing is zero, the itemised list of purchases is required by many customers. Even if it's just one item. Or even zero items.
I've switched to online statements, so I now don't get anything at all in the post. But I still look at the online statement even if I don't owe anything, because the amount I owe is actually the least important reason why I look at it.
Mark
Reply to
Mark Goodge
The Grey Man wrote
Stupid management.
Viking do this all the time. At work we are inundated with their catalogues. They have a range of products which they endlessly regurgitate among a selection of different catalogues. They seem to think that if you don't want to buy a product from one catalogue you might buy it from another one which is called something else.
Printing is probably fairly cheap if you do it in China.
Reply to
Postman Pat
abelard set the following eddies spiralling through the space-time continuum:
Check out the trailing spaces too.
Reply to
Curlytop
The Next catalogue is one that amazes me - it weighs a ton and is a hardback bound thing which turns up 4 times a year addressed to youngest son who doesn't even live here.
They could double their profits if they reduced the quality of their catalogue.
Reply to
sutartsorric

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