Mine, if you please.
Today.
Two identical catalogues from Viking Direct. 72 A4 pages of full colour, identically labelled in every respect.
Now I've no idea how much it costs to produce an A4 full colour catalogue comprising of 72 pages let alone the postage cost of sending one via the Royal Mail.
So why send two out?
My other item of post was a credit card statement from Bank Of Scotland. My previous balance was £1.77 in interest which I'd paid off as soon as I received it.
This statement value? £0.01. Yep, a shiny penny.
Again, I've no idea how much it costs to produce and send out a statement for a penny, let alone the processing costs for the cheque that I have diligently written and paid in today.
Have these companies not heard of simple SQL scripts to update the "produce invoice?" flag to "No" if the balance is less than x FFS?
It seems to me that British companies are needlessly haemorrhaging money like no tomorrow.
Discuss if you feel inclined.