Mine, if you please.
Two identical catalogues from Viking Direct. 72 A4 pages of full
colour, identically labelled in every respect.
Now I've no idea how much it costs to produce an A4 full colour
catalogue comprising of 72 pages let alone the postage cost of sending
one via the Royal Mail.
So why send two out?
My other item of post was a credit card statement from Bank Of
Scotland. My previous balance was £1.77 in interest which I'd paid
off as soon as I received it.
This statement value? £0.01. Yep, a shiny penny.
Again, I've no idea how much it costs to produce and send out a
statement for a penny, let alone the processing costs for the cheque
that I have diligently written and paid in today.
Have these companies not heard of simple SQL scripts to update the
"produce invoice?" flag to "No" if the balance is less than x FFS?
It seems to me that British companies are needlessly haemorrhaging
money like no tomorrow.
Discuss if you feel inclined.
- posted 8 years ago