Paying Insurance Prmiums - NO CHEQUES ALLOWED !!

"Tumbleweed" wrote

All very much lower than "hundreds of thousands of pounds per cheque"!!

"Tumbleweed" wrote

Yes of course, but certainly *not* "hundreds of thousands of pounds" per cheque.

"Tumbleweed" wrote

It's the volume of the business being considered (cheques here), not the volume of the companies overall business, that matters.

The small volume of just a few cheques being handled by a large organisation (which is the scenario we are considering), is a similar volume to a small business!

"Tumbleweed" wrote

It's not too much more trouble for the large institution to deal with "25 cheques a week" either. Simply have "Trevor" at head office dealing with *all* the cheques, and all the thousands of staff simply pass all cheques to him to deal with (internal post!).

Whatever the "small one-man-band business" can do, Trevor can do!

"Tumbleweed" wrote

What "enforcement" laws are based on size of overall business?

"Tumbleweed" wrote

What makes you think that you can't set up business systems to deal with just a few cheques, so that these sort of audit trails can be followed - for

*much* less than "hundreds of thousands of pounds"?

Again, how do you think small businesses manage?!

"Tumbleweed" wrote

No, they simply say: "ah, I see that you are one of the very few customers that choose to pay by cheque. As you'll realise, very few customers request this, and it is simply an added concession which we offer. As such, we don't deal with cheques at the call centre so I'll need to pass the query on to our dedicated cheque processing unit. They will be in touch with you within two business days." The call centre operator then sends a message (perhaps by internal e-mail) to Trevor, who deals with the query!

"Tumbleweed" wrote

No problem - they are all connected to the company network, so can send messages to Trevor...

"Tumbleweed" wrote

"needs"? Are you sure?

No - you are imposing unnecessary constraints now. The acceptance of cheques is a concession, that is given to just a few customers because they insist on using them. So the administration doesn't need to be as "immediate" as call centre staff dealing with it then&there.

"Tumbleweed" wrote

We're only talking about the same volume for the large institution ("just a few cheques").

"Tumbleweed" wrote

Even if they did, they should have no problem auditing it - as long the system has been designed & operated properly. Just like when the auditors come round to see what Trevor has been doing, there'll be no problem!

"Tumbleweed" wrote

That's their business decision. An alternative, (and this is assuming only a handful of cheques are going to be accepted, as we have been discussing) would be to do all the above but then install Trevor at head office, and tell everyone else in the organisation to pass the handful of queries that relate to cheques, on to Trevor.

No they wouldn't. See above. [Consider the small business again.]

"Tumbleweed" wrote

I doubt it. They'll only do that if it is cost-effective -- all required controls can be (and already were being) put in place without spending excessive amounts computerising every possibility.

"Tumbleweed" wrote

It was less than two drawers in a filing cabinet! Compared to all the other filing cabinets in that one department, let alone the whole organisation, the paperwork just for those few schemes was a drop in the ocean!

"Tumbleweed" wrote

That was easy to show. Each year, when the automated systems were dealing with the accounts/valuations/statements (/whatever), the team of half-a-dozen "technical experts" did the same things manually for those schemes. It was the yearly calendar that helped them to know what happened, when...

"Tumbleweed" wrote

Why do you think that? It's actually *easier* for them to see that the calculations are being performed correctly, because they can load-up the spreadsheet and see the intermediate calculations themselves. That's a lot more difficult to do, when all you are faced with is a table of results on a mainframe printout.

"Tumbleweed" wrote

It equally can't be done with an expensive, sophisticated computer system. For every fraud you can think up on a "small-scale" system, someone will be able to think up a fraud on a "large-scale" system.

"Tumbleweed" wrote

I know. I'm disputing both the 30Kpa figure, and the 2.5-3.0x multiple.

"Tumbleweed" wrote

"Tumbleweed" wrote

That's simply in with the salaries already being paid, isn't it?

"Tumbleweed" wrote

Most "person-related" taxes are taken out of the salary before the employee receives it. The only one I can think of which is "in addition to" salary is Employer's NI (12.8%). Were you thinking of any others?

"Tumbleweed" wrote

That'll be around 20-30% of salary.

"Tumbleweed" wrote

Of course, these vary greatly with different employments, but we can assume that the level of job being considered here (mainly just simple clerical work) wouldn't have a huge level of extra benefits, can't we?

"Tumbleweed" wrote

Isn't that cost included under "HR" below?

"Tumbleweed" wrote

That's where I said cost of "non-productive" staff ... (ie those not actually doing the stuff that the business gets paid for) You don't need any more HR work, if you are just using one of the other staff to do a bit of work which only takes less than 5% of their time.

Even if you need one-or-two full-time "Trevors", the extra cost in HR is not a large multiple of his salary.

Taking e-er NI & pensions, you're only talking about around 1.4x salary so far ... even 30Kpa x 1.5 is only 45Kpa, a far cry from 100Kpa.

Reply to
Tim
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Doh! Thats because that was for a 'normal' situation, not an entirely hypothetical one , with added hyperbole, where all but a very few cheques have stopped arriving.

Anyway, that answers the OP's Q as to why Nationwide stopped accepting cheques. Its more expensive than the alternatives.

Reply to
Tumbleweed

Company car/car allowance. Medical benefits. Life insurance. 3 expensive items you've missed out. There may well be other benefits as well, each with a cost to the employer. Do some googling, all I know is, and I speak with HR managers frequently, the accepted industry cost is usually in the region of 2.5x.(it may vary with industries, and the IT/comms industry which I'm in may have higher costs than the average)

I think you are now obssessing about whether my costs were exactly correct, and have missed the point. Even if they were a fraction of what I said, they would still make the point which is that cost of dealing with cheques is much higher than the alternative. Thats almost certainly why Nationwide stopped accepting them (either that or the CEO developed an irrational aversion to them?). And once you stop, you cant then 'make an exception' and accept 3 a year, which you file in a shoe box.

Reply to
Tumbleweed

"Tumbleweed" wrote

**Tumbleweed wrote**, on 13/8/05 at 14:26 : "The exaggeration applied to the number of cheques, **not the amount**."

Doh!

"Tumbleweed" wrote

That it is "more expensive" hasn't been disputed all along. What was disputed, was that any business with costs of "hundreds of thouasands of pounds per cheque" isn't doing it cost-effectively!

Reply to
Tim

"Tumbleweed" wrote

That's because I'm assuming they don't get a co car/allowance or medical benefits -- many, many, many workers don't get those at all! The job description we're talking about wouldn't include those benefits.

Life insurance, if granted, will be included within the pension scheme (already costed). Doh!

"Tumbleweed" wrote

Exactly. You're using a specific multiple for the type of workplace in which *you* exist - but if you are just getting someone in to deal with a few cheques, that's hardly "skilled" or "professional" work and so you'll find the multiple is much lower.

"Tumbleweed" wrote

I think that your original "per employee" cost (100Kpa) is out by at least a factor of 3 or 4, for this type of work.

"Tumbleweed" wrote

Actually, I think that you've missed the main point - which is that, with a very low level of cheques being taken, you don't need staff *solely* to look after the cheques - they'll be doing other work as well. So you don't need to take the *whole* employee cost into consideration anyway!

"Tumbleweed" wrote

I've never disputed that particular point! But your figures used to back it up seem very much off-the-wall.

"Tumbleweed" wrote

Whyever not? - of course you can! No law against that, now is there?

Reply to
Tim

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