RBS and taxpayers money

I still have accounts with The Royal Bank of Scotland and elected to have paper-less statements in order to "save the planet" and to save the RBS money.
Today I received through the post their newly introduced "Personal Account Statement". This is a 10 (A4) page stapled booklet summarising the activities on my accounts for the previous year.
As RBS is still a loss making, bailed out by the taxpayer, why are they spending a fortune on this unnecessary crap?
They claim it is to become the UK's most helpful bank BUT last week they sent the latest update saying F*** *** as they didn't want me as a customer and were going to transfer my account to Santander.
Reply to
I have no problems with online statements....except if you don't remember to download them every month, they tend to disappear off the web pages a couple of months later. Then they're lost and just about gone forever.
Reply to
In message , therustyone writes
Just use UK's Kalender V2.3.2 (or similar). I use the portable version.
It's freeware. I have it set to run and display on startup. You can set it to flash up regularly occurring events - which is ideal for reminding you to look at online statements, pay monthly bills etc.
Reply to
Ian Jackson

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