- posted 8 years ago
I still have accounts with The Royal Bank of Scotland and elected to have paper-less statements in order to "save the planet" and to save the RBS money.
Today I received through the post their newly introduced "Personal Account Statement". This is a 10 (A4) page stapled booklet summarising the activities on my accounts for the previous year.
As RBS is still a loss making, bailed out by the taxpayer, why are they spending a fortune on this unnecessary crap?
They claim it is to become the UK's most helpful bank BUT last week they sent the latest update saying F*** *** as they didn't want me as a customer and were going to transfer my account to Santander.