Terminating my AOL account - will this work?

Question

AOL is notorious for making it hard to cancel an account with them. I found one mention of an email address you can suposedly write to to instruct them to terminate. I did this twice but have received no reply. Finding any mention of a phone number to ring is hopeless. And who wants to listen to hours of musak, anyway?

However, there is hope.... The credit card they are take my monthly payments from, is due to expire on 30 Nov. If I simply don't update my card details in my AOL profile, will this effectively terminate the account (or at least, terminate my payments going to AOL)?

Thank you,

JD

googlegroupsspamfilter · Accepted Answer

I think if you have given continuous authority then they can still take payments even after its expired. In fact, even more amazingly, a friend of mine had actually closed and settled their credit card altogether and 9 months later a magazine successfully drew the next subscription and my friend was simply sent a new bill for the closed account.

Tom Robinson · Answer

You will most likely end up with a letter from a debt collection agency. I know others who have tried the exact same thing (albeit with a few different ISPs). You need to actually cancel your contract with them (sending a letter should be enough - send it registered post).

Terminating my AOL account - will this work?

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