Where's my money?

That sounds wrong. It's usually only 3 days between institutions. Whenever I've transferred money between accounts in an institution it's always been instantaneous.

I'd check that the money hasn't been credited to the wrong account.

Tim.

What did A&L advise?

When I transfer funds from my Nationwide current account to my Nationwide e-savings account (online), they vanish immediately from the current account, but don't appear in the e-savings account until the next working day. Neat way of avoiding paying interest methinks. Three days does sound excessive though. The latest Which? report on current accounts doesn't rate A&L very highly at all - despite their market leading rates.

In the days when I had an account with the late lamented Leeds, they had

a notice to allow up to - from memory - twelve working days for deposited cheques to clear. So things are improving - slowly.

I haven't spoken to them yet, but hey, I thought that this being a newsgroup where people 'discuss' things, that maybe somebody else has had the same experience and that it wasn't unusual that this happena qirh A&L. As you will see, I posted my original post at 8.17am this morning, when I was in my pants eating a slice of toast and marmalade and drinking my tea, before rushing out the door for work, after putting on something more than just my pants, in the anticipation of somebody dropping a reply before I come home. Unfortunately, fair do's to those who have replied, but, nobody has yet responded and said 'oh, that always happens with A&L', so now I'll spend my evening ringing them to understand what is going on.

Thanks for your help.

I suggest you read Diana Wright's column in the Sunday Times money section. A&L are one of the institutions most complained about. And in many cases it's down to sheer incompetence.