Zopa not replying to emails.

Hi all,

Just a note of warning about Zopa.

After having tested the waters by joining and depositing 500.00 in their 'Holding account' and waiting a week or so and seeing none of it was still not lent out, I decided to withdraw my lending offer. The rate I offered was on the low side at 5% over a 12 month period, but still no takers. After looking into the figures on their website it seems there are plenty of lenders, but very few borrowers. So rather than wait weeks or possibly months with my money sitting in their holding account earning absolutly zero interest I decided to cut my losses and request that they transfer my

500.00 back into my bank account. As there was no way of doing this on their website, I sent them an email on Friday to request this transfer and to date still haven't received a reply or acknowledgement. This is despite a promise "that we'll get back to you in 3 hours with a reply from a real person if you mail us between 8am and 5pm, seven days a week. Outside those hours we'll turn it around within 24 hours".

As email is the only form of contact with Zopa, I am wondering at this stage if how I will get my money back if they don't answer my emails. So if your thinking of becoming a lender with Zopa - beware!!!

Steve.

Reply to
Steve
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In message , Steve writes

I dont think it will be long before we hear that they have either:

gone bust

closed down

done something crooked, or close to it

If they cant lend your money at 5%, there is something very wrong!!

Reply to
Richard Faulkner

Agreed - I can't see this outfit staying around long in its current guise, it's all marketing and no substance as far as I can tell. After all, building societys have a spread of .25%-.5% for their lending/borrowing, whereas zopa have 1%...plus the lender takes the risk.

Regards Paul

Reply to
John Smith

In message , John Smith writes

No quite right.

B/Socs have a small spread for secured borrowing of the order you mention, but this is per annum, and so they get it year after year.

Zopa are peddling unsecured lending which generally carries a far higher margin and Zopa are only taking the 1% as a single payment, irrespective of the length of the loan and so this could work out far less than the equivalent margin you quote.

Reply to
john boyle

Yes I'd forgotten it was mostly secured lending so I suppose my point is moot.

The maximum length of loan at zopa is 24 months so it means they charge 0.5% per annum. So not that bad I guess.

cheers Paul

Reply to
John Smith

Reply to
Steve

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