Yes, I'm in a small company that is STILL using Business Works 12. I'm
going to be upgrading soon, most likely to Quickbooks Enterprise. My
problem is that BW in its old age is getting a bit stubborn and doesn't
like to do some things. One of my main concerns right now is my ability
to export my customer and inventory data so that it can be imported
into the replacement software. I really don't feel like manually
entering over 16,000 inventory items.
The export process appears simple enough. Just select the module i want
to export from (GL, AR, AP, Inv, etc.) and from the menu, select
'Transfer' --> 'Eport' and then proceed through the resulting dialogue
The problem is, when everything is set in the dialog box, and i'm all
ready to go. I hit the "Export..." button and nothing happens. NOTHING.
Well, the button visually depresses and returns, but that's it. The
computer doesn't seem to be processing anything. Waiting doesn't do any
good. I've tried all kinds of combinations of settings in the dialogue
box and none of that seems to matter. I'm totally mystified as to what
is going on.
The same thing occurs in all modules. Has anyone run into this before?
Any ideas on how to proceed, or alternative methods of extracting my
data in a manner that will allow it to be imported to QuickBooks?
The software is so old i'm having a very hard time finding people who
can help me with it.