Everyone who does anything has to deal with customers, clients, patients,
etc. It is imperative to have good communication skills, and to replicate
the message in verbal as well as written form. As an accountant, your
clients, your boss, your co-workers will expect and demand that you keep
them informed, not only of what you are doing, but what they need to do to
become more profitable, save on taxes, keep out of legal trouble (with tax
or employment laws), establish internal controls, etc and so on.
It's just not enough these days to beat around the bush, sometimes you have
to mow that sucker down. Get in their face and tell them that if they don't
straighten up and fix the problems, they'll be closed by the first of the
You can always tell them till you're blue in the face if you like, just
remember, they don't have to listen to or act on what you tell them.
Depends on what they are doing. In some functions it helps in others
it isn't necessary.
I've found an interesting behavior set among managers who are not
functional listeners (or technically ignorant affirmative action
placements at the head of accounting functions). They exhibit a
destructive behavior of not attempting to correct their own
shortcoming and project it on subordinates as not being able to
communicate. The personnel departments seem to have bought this hook,
line, and sinker.
No matter how good the accountant is at his job (or the scientist,
historian, etc.), it doesn't do much good if the results of his work are
not communicated to the people that were meant to benefit by it.
"Very well, he replied, I allow you cow's dung in place of human
excrement; bake your bread on that." -- Ezekiel 4:15