Is there a way to allow what the system considers to be a duplicate transaction?
Here's the issue. Customer A comes in and buys 10 widgets in the morning. It's sold to them via credit card. Later in the day, customer A comes back to buy 10 more widgets. The system won't allow it to go through and gives a duplicate transaction error.
How can we allow this to go through?
Thanks
In my experience, convoluted is correct. We have been using the native credit card authorization in RMS for years and it will not prevent duplicate transactions.
Marc
Change the total by a penny, or add an "F" to the beginning of the card number to force the transaction.
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Here's the issue. Customer A comes in and buys 10 widgets in the morning. It's sold to them via credit card. Later in the day, customer A comes back to buy 10 more widgets. The system won't allow it to go through and gives a duplicate transaction error.
How can we allow this to go through?
Thanks
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