Allowing duplicate transactions?

Question

Is there a way to allow what the system considers to be a duplicate transaction?

Here's the issue. Customer A comes in and buys 10 widgets in the morning. It's sold to them via credit card. Later in the day, customer A comes back to buy 10 more widgets. The system won't allow it to go through and gives a duplicate transaction error.

How can we allow this to go through?

Thanks

convoluted · Accepted Answer

I've seen creditcard software such as PC Charge stop a transaction because it considers it "duplicate" - but PCC allows it to be configured so that you determine what's duplicate and whats not - ie, same credit card same amount within a minute, or within ten minutes, or within a day.  RMS itself does not prevent duplicate transactions, to the best of my knowledge.  Hope this helps."Matt Shulman" wrote:

MarcR · Answer

In my experience, convoluted is correct. We have been using the native credit card authorization in RMS for years and it will not prevent duplicate transactions.Marc

Matt Hurst · Answer

Change the total by a penny, or add an "F" to the beginning of the card number to force the transaction.

cptsoft · Answer

==  Is there a way to allow what the system considers to be a duplicate   transaction?  Here's the issue.  Customer A comes in and buys 10 widgets in the morning.    It's sold to them via credit card.  Later in the day, customer A comes back   to buy 10 more widgets.  The system won't allow it to go through and gives a   duplicate transaction error.  How can we allow this to go through?  Thanks

Allowing duplicate transactions?

Join the Discussion

Didn't find your answer?