Quicken 2003 H&B: I recently migrated to a new computer. Shortly after, I downloaded my AmEx transactions, and they never showed in the Compare window. When I tried to Reconcile, it said I had updates waiting. I reinstalled and finally saw the transactions.
This month, same problem. What's going on?
Do you keep your Quicken data in the same folder as your Quicken application files? Did you backup using some other app besides Quicken since your last reinstall/download? Did your backup include all the files in the Quicken folder: data and application?
Under some conditions and/or for some Quicken versions, if the archive attribute is unset for one (or possibly more) application files, Quicken may exhibit the behavior you are seeing. Reinstalling fixes it because the install sets the archive attribute (or leaves it set). You can also set the archive attribute using Windows explorer, but I think a reinstall would be simpler.
For the long term, the simplest solution is to move your Quicken data fileset to a folder of its own; then do not backup the Quicken application folder.
Have no idea, but I've been having a slightly different problem. I create a manual transaction when I make an AmEx charge. A few days later it somes through and I match.it. No problem so far.
A week or so later it comes through again. The only way to clear it is to let it make a new transaction and then delete it.
I had already encountered that problem earlier, and fixed it by setting up a bat file that sets the archive bit every night after the backup runs. In any event, the symptom of that was that Q did not even see the data file. In this new problem, I can open the data file OK, but the downloaded transactions don't show in the Compare window. The transactions are there, because when I try to do a reconcile, Q says I have unaccepted downloads.
Was that batch file created for your setup on your old pc?
No reason the same general cause could not produce more than one symptom. Have you actually verified that there are no archive attributes unset on any of your Quicken application files? And I would consider checking in other folders as well; perhaps Documents and Settings (I never had Q2003, so I can't tell you if Q2003 used Documents and Settings ... but Q2005 does; in folders Application Data/Intuit/Quicken - for All Users and Quicken users).
If I were you, I would start keeping track of when certain events occur. Date/time you reinstall. Date/Time you download. Date/time you backup. If possible, do multiple downloads (that have new transactions) after reinstalling but before backing up. See if you can find a correlation.
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