Does anyone know how to cancel a work order and refund money to customer who paid with credit card?
Canceling WORK ORDER ?
Feb 13, 2006
3 Replies
Zorian,
With the new PCI changes with 1.3, you must swipe or hand enter the credit card number.
Jeff, what I meant to ask is "how" do you actually get to cancel a work order and then refund money? What keys do you press?
I tried a Ctrl-F4 for Refund as well as F11 for Recall and Void -- but none of these affect a WORK ORDER.
Thanks,
Zorian
"Jeff" wrote:
Zorian,
Sorry.
F11 | Recall a WO | Delete ILC's of the items from the WO | F12 | Pickup the entire WO | Amount to keep = $0 | Select the credit card and swipe/enter the card number.
Same process with Layaways and Backorders too.
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