How do you cancel a Work Order and refund money?

Jun 09, 2006 1 Replies

Is there any way to void or cancel a Work Order and refund money without having to complete the work order and charge the remaining balance only to then go back and void the transaction? After all, requiring to complete the



50% balance will cost extra in credit card merchant fees plus it seems like extra work. Isn't there a "void" function for work orders to make it quick and easy?

Zorian,

Recall the workorder | delete the item(s) from the workorder | F12 | Save changes | determine how much of the deposit you are going to keep, (0.00 if returning it all to the customer) | OK | return the money

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