We recently bought MS RMS 1.3a, even bought support on it. But, our needs have changed we went from thinking we would have 2 seperate databases to just 1 database and needing 2 lanes.
Now, our reseller who thought Microsoft would accept a return and exchange us or allow us to buy the 2 lane dongle informs us Microsoft has denied our return request. Has anyone else had similiar problems? I want to know before i call MS myself to discuss their reason for denying us. I had not know MBS to be unreasonable to customers but this is flat out rude to not allow us to do what we need and waste our 2 database license.
In case i am using the wrong terminology we thought we would have 2 stores with 2 databases now we want 1 store with 2 registers running concurrently.
Regards,